Services (All Providers)

Academic Computing

In support of the University's academic mission, Academic Computing provides technology expertise, resources, and services directly to students and faculty, and to other organizations that in turn support aspects of the mission. Academic Computing provides information on the use of technology in teaching and learning environments; operates and manages classrooms, public and multimedia computer clusters and a computer cluster in Tresidder; provides faculty-specific computing resources through the Academic Technology Specialist program and Academic Technology Lab; provides technology support to Stanford Libraries services; operates and manages residential computing clusters and services; and supports the Stanford course management system.

Academic Technology Lab in Lathrop Library

The Learning Hub offers Stanford students workspaces, equipment checkout, an audio recording studio, a makerspace, and more.

Account and Access Services

Computing accounts (known as SUNet IDs) and passwords control access to online resources and services at Stanford. These accounts are free of charge for faculty, staff, students. Sponsored accounts are available for some University affiliates and guests; a University sponsor is required and monthly charges apply.

Accounts and Passwords

The University provides faculty, staff, and students a variety of computing resources and online services. A SUNet ID (an account name that identifies you as a member of the Stanford community) and password is required to access most of these services.

Active Directory

Active Directory Domain Services forms the core of the Stanford Windows Infrastructure, providing authentication and authorization services as well as LDAP and web services-based directory services.

Admin Access Manager

The Admin Access Manager is a web application that integrates with Authority Manager to manage the request and approval workflows for accounts with administrative privileges, or elevated roles, across Active Directory and Microsoft 365. 

AFS (Andrew File System)

AFS (Andrew File System) is a distributed file system that enables cooperating hosts (clients and servers) to efficiently share file system resources across local and wide area networks. At Stanford, AFS is easily accessed via the Web and serves as the campus-wide file system. AFS is distributed among eleven servers and provides two terabytes of usable disk space, which is backed up nightly. This stable, distributed system is where the University's main web site and linked files are hosted. It supports storing public data on “AFS at Stanford” or restricted or prohibited data on “Secure AFS at Stanford”.

Anti-Malware for Mac

The Stanford anti-malware service for MacOS devices (Mac OS X 10.14 or later) is CrowdStrike Falcon. This program protects your computer from viruses, adware/spyware, and other malicious software.

Anti-Malware for Windows

Stanford's anti-malware service for Windows 10, Windows Server 2012/2016/2019 is CrowdStrike Falcon. CrowdStrike provides advanced defensive capabilities against modern computer and network threats. It replaces traditional signature-based anti-malware with a sophisticated set of behavioral models, enabling it to detect advanced and novel threats.

Apple Developer Connection (ADC)

Stanford UIT provides access for faculty and staff to the Apple Developer Connection (ADC). ADC is designed for iOS and macOS software developers and provides access to developer resources necessary for creating, building and distributing applications for Apple hardware platforms.

Assistive Technology Resources and Services

The Disability Resource Center (DRC) offers a wide range of assistive technology resources and services, including the Assistive Learning Technology Center (ALTeC), Alternative Format Production Facility (AFPF), an equipment and software loan library, and various assessment and training services.

Authentication, Kerberos

See Kerberos.

Authority Manager

Authority Manager is a web application that gives Stanford managers a central location to manage the systems authority their employees need to work the PeopleSoft SA, HRMS, and Oracle Financials systems. The Authority Manager maintains the authority registry, the master record of who can do what.

Automated Call Distribution (eACD)

The enhanced Automated Call Distribution (eACD) system is an essential tool for campus call centers, providing a means to effectively manage large volumes of incoming phone calls. The system answers each call immediately and, if necessary, holds it in a queue until it can be directed to the next available call center agent.

Please note: The University IT Communication Services team is transitioning groups across Stanford from the existing Avaya Call Center solution to the new Cisco Contact Center Platform in a multi-year project that will implement more modern technology at hundreds of call centers across Stanford and the hospitals.

Axess

The Axess web site serves as a gateway for many users to access the systems and information they need in their roles at Stanford. Students use it to view course offerings, enroll in academic classes, check grades, and maintain address and academic information. Employees use it to access information about working at Stanford. Faculty and academic advisors use Axess to post grades, review advisee records, and confirm class schedules. Administrators use Axess to complete transactions related to financial aid, graduate financial support, class scheduling, student record updates, and to manage employment, payroll, benefits, and job records for employees. Stanford uses PeopleSoft systems for human resources management and student administration. The Axess web site is the gateway to these systems and the STARS training registration system.

Backup (CrashPlan)

See CrashPlan (formerly Code42 and CrashPlan PROe).

Backup and Recovery Services

A variety of file and data backup solutions are available for desktop computers and servers. AFS is backed up daily, free-of-charge. Backup for other services is by subscription. Charges apply.

Backup, Cloud Storage

See Cloud Storage Backup.

Backup, Disk-Based Replication

See Disk-Based Replication.

Backup, Server (BaRS)

See BaRS (Backup and Recovery Service).

BaRS (Backup and Recovery Service)

Data backup and recovery services (BaRS) for desktop machines. Your local IT support staff or a CRC consultant (for a fee) will install and configure the client software on your computer. Once configured, the software will automatically back up your system at a specified time each workday. If you accidentally overwrite or delete a file, you can recover it yourself using the client software. File recovery is available 24 hours a day, seven days a week.

Blogs (WordPress on Stanford Domains)

WordPress is a popular, free, open-source content management system originally built for blogging and now used to create websites of all shapes and sizes. University IT recommends using Stanford Domains as your hosting platform to install WordPress for personal use. WordPress on Stanford Domains is good for small, low-traffic personal websites, portfolios, and more.

Bookstore Computer Store & Repair Service

The Stanford Bookstore Computer Store sells equipment and software to students, faculty, and staff at educational discounts. The Bookstore also provides manufacturer-authorized repair and upgrade service and can arrange for special software licenses for University departments.

Build a Meeting Room

The Build a Meeting Room service selects and installs equipment to allow video conferencing or data sharing in an existing meeting room, enabling better collaboration with remote or onsite team members.

Calendar

General calendar-related topics and instructions, including links to Stanford Calendar and the University Events Calendar.

Call Recording

Call recording systems for Avaya Contact Centers provide call and operation control centers with the ability to monitor and record phone calls to ensure quality control, verify orders, reconstruct incidents, and ensure regulatory compliance. Call recording is also available for individual Cisco phones.

Callback Assist

The Avaya Callback Assist (CBA) application gives contact centers the option to have agents call clients back rather than wait on hold when the contact center is experiencing peak volume.

Cardinal Fax

Cardinal Fax is a new faxing service that allows you to create, send, and receive faxes directly from your email inbox.

Cardinal Flex

Cardinal Key

Eliminates the prompts for username and password for web logins and eliminates the prompts for username, password, and two-step authentication when connecting to the VPN.

Cardinal Print

Cardinal Print is a managed print services program at Stanford that lets you securely print, copy, and scan documents.

Center for Teaching and Learning

CTL provides assistance to faculty in integrating technology into their teaching, including consultations on course design and technology, use of course management systems, formative assessment of the pedagogical effectiveness of technology, individual and departmental assistance in the introduction of new technologies, and workshops on teaching with technology.

Centralized Logging (Splunk)

Splunk software is used for searching, monitoring, and analyzing machine-generated big data via a web-style interface.

CGI (web scripts and programs)

The Stanford CGI (Common Gateway Interface) Service enables users to run programs on the web server to provide dynamic content, collect user input, and offer services otherwise unavailable on the normal Stanford Web service. CGI is available, by request, to any user, group, or department with assigned AFS space.

Circuits

University IT (UIT) offers Point-To-point copper and fiber circuits to extend your carrier or internal services from one building to another.  

Classrooms with Technology Enhancements

Many classrooms across the Stanford campus are equipped for multimedia presentations and technology instruction.

Cloud Account Management

The Cloud Account Management service provides simplified ordering and provisioning of a Google Cloud Platform (GCP) or Amazon Web Services AWS cloud account, as well as account and billing management.

Cloud Gateway

The Cloud Gateway service provides a private Stanford IP address to UIT-supported cloud providers, thereby, extending the Stanford network to the cloud.

Collaboration Tools

Stanford's recommended set of tools to maximize productivity and collaboration with colleagues, regardless of location.

Communication Services

University IT provides a full range of enterprise grade telephone, voice messaging, mobile/wireless, and advanced call management services.

Computer Clusters

Public computer clusters are available to members of the Stanford community at a variety of campus locations, including the Residential computer clusters, and those in Green Library, Tresidder Student Union, and Terman Engineering.

Computer Clusters and Scan Station, Green Library

Green Library has a number of computing clusters available for faculty/staff/students to use during normal library operating hours. Cluster machines can be found in the Information Center (IC), Media and Microtext, Social Science Resource Center (SSRC) Reading Room, and Lane Reading Room. Macintosh users can find an iMac cluster located in the IC. For those of you needing to scan docs, pictures, etc., a scan station can also be found in the IC. More information about the cluster and available software can be found here:

Computer Purchase Program, Apple

In cooperation with the University Purchasing Office, University IT participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Apple at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

Computer Purchase Program, Dell

In cooperation with the University Purchasing Office, University IT participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Dell at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

Computer Purchase Program, Lenovo

In cooperation with the University Purchasing Office, University IT participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Lenovo at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

Confluence Enterprise Wiki

Confluence (by Atlassian) is a wiki tool used by project and production support teams for collaborating on requirements, posting project or individual status, publishing  environment links, and much more.

Contact Center Workforce Optimization

University IT (UIT) is pleased to offer contact centers a single, unified, enterprise-wide workforce optimization (WFO) solution. Workforce Optimization offers organizations a comprehensive way to capture, evaluate, manage, and analyze customer interactions.

Contract Support, Computer Resource Consulting

Computer Resource Consulting (CRC) provides for-fee computer/server support to Stanford schools, departments and institutions. CRC offers clients the time- and cost-saving advantages of having their own departmental IT support without having to manage IT staff themselves.

Contract Support, On-call Services

On-call Services provides support for the desktop, server, network, hardware, and software needs of departments and faculty/staff individuals. On-call consultants deliver rapid response, informed expertise, and consistently high-quality technical solutions.

Course Support

For every class taught at Stanford, faculty members and TAs are entitled to a suite of centrally-hosted online services that have become an indispensable part of University-level instruction: web site space and templates, an email mailing list, a newsgroup for online discussions, and a central location on the campus network for sharing and storing documents and other data. There is no charge for these services.

CrashPlan Backup

CrashPlan (formerly Code42 and CrashPlan PROe) is a centrally-managed, automatic backup solution for desktops and laptops. CrashPlan is simple to use, highly efficient, and very secure. It allows you to take control of your backups, accessing your data anytime via mobile device, web browser, or desktop client.

Database Administration

University IT supports Oracle and Microsoft SQL databases for the Stanford community. This service is available to faculty and staff in academic and administrative departments that require database administration for applications, or standalone databases operating on Stanford infrastructure.

Deployment Next Generation DiNG

Deploy new and replacement computers 33 percent faster than traditional methods.

Device Enrollment

To ensure devices that can access Stanford data are only used by identified people, you need to complete a simple enrollment process. Enrollment associates your identity (that is, your SUNet ID) with each of your devices, and will eventually allow you to manage them.

Digital Asset Management (Cumulus/SALLIE)

SALLIE (Stanford ALL-Image Exchange) is Stanford’s campus-wide system for managing and sharing digital assets (photos, videos, and other files) used in communications.

Digital Signature - Adobe Sign

Digital signature software offers an alternative to paper based forms. Instead of completing and signing forms by hand, digital signature software allows users to complete and sign forms electronically.

Directory, LDAP

See LDAP.

Directory, StanfordWho

See StanfordWho.

Disk-Based Replication

Disk Based Replication uses an active storage disk system to back up and recover files.

Drupal Hosting on Acquia

Cloud-based web hosting for complex and highly custom websites.

eCommerce

Academic and industry groups at Stanford use eCommerce to provide online registration and collect fees, dues, and contributions for events and conferences.

Electronic Document Management (OpenText)

OpenText Enterprise Content Management allows you to manage all unstructured content, such as documents, emails, images, and rich media files in one unified platform, from creation to archive.

Email

An @Stanford email account is one of the benefits of a regular full service SUNet ID.  Your campus email is hosted on Microsoft 365 (Microsoft Exchange online) or G Suite (formerly Google Apps), as determined by your affiliation with the University.

Email, Secure Email

The Secure Email service is designed for members of the Stanford community who plan to use email to transmit Protected Health Information (PHI) in accordance with the HIPAA guidelines. The most frequent use of this service will be from the Stanford School of Medicine.

Encryption — Whole Disk (SWDE)

See Stanford Whole Disk Encryption (SWDE)

Endpoint Compliance Reports

Endpoint Compliance Reports provide information to system and department administrators, local desktop support, and management to monitor compliance of the devices that connect to the Stanford network.

Endpoint Configuration Management (BigFix)

BigFix protects your computers with automatic security updates for operating systems and other popular software.

Enhanced Room Scheduling

Teem is an optional, add-in tool that enhances your experience when scheduling conference rooms. Integrating with your Outlook Calendar, Teem provides a holistic view of available conference rooms with details including room capacity and AV capabilities.

Enterprise Cloud Backup

Backup your cloud and on-premis servers through this simple and secure enterprise service.

Ergonomics Program (EHS)

Stanford University's Ergonomics Program provides employee training, evaluation of workstations and work practices, and implementation of ergonomics control strategies.

Essential Stanford Software (ESS)

Essential Stanford Software is a collection of applications provided free of charge to help you plug into the Stanford University Network (SUNet) and gain access to Stanford's computing services. ESS includes applications to keep your password secure, protect against computer viruses, send and read email, and exchange files.

Faculty and Academic Staff Appointments (FASA)

The Faculty and Academic Staff Appointment (FASA) is an online integrated management system for academic appointments at Stanford.

FASA is designed to take complicated paper form routing and automate the transaction workflow based on the type of transaction and departments and schools involved. FASA provides electronic approvals — no more paper forms.

File and Data Storage Services

See Storage Services.

File Integrity Monitoring (OSSEC)

OSSEC is a file integrity monitoring application that records changes to a server's file system to help detect and investigate an intrusion or change.

File Sharing and Content Management – Google Workspace

Google Workspace (formerly known as G Suite), includes Google My Drive and shared drives and is the university’s preferred platform. It provides faculty, staff, and students with access to Google document management. Undergraduate students who already have Google mail accounts, plus some schools and departments, can access their @Stanford email and calendar via Google Workspace.

File Sharing and Content Management – Microsoft OneDrive

Stanford provides a variety of enterprise-level document management and collaboration solutions, including Microsoft OneDrive, which is available through your Stanford Microsoft 365 account.

File Sharing and Content Management – Stanford Medicine Box

Stanford Medicine Box is available to eligible faculty, staff, and students. It is approved for High-Risk data, including data that contains PHI.

File Storage

File Storage provides standard ways to share files across intranets and the internet. By using a remote file-access protocol that is compatible with the way applications already share data on local disks and network file servers, this service enables collaboration on the Internet.

File Storage Security

University IT uses an automated tool to scan files stored in file sharing systems, searching for files that are publicly accessible and contain data classified as High Risk. The automated tool removes public access from identified files, while retaining all other access. File owners are notified by email of the change and can then update the file sharing permissions as needed.

G Suite

G Suite provides faculty, staff, and students with access to Google document management, groups, and sites. Undergraduate students who already have Google mail accounts, plus some schools and departments, can access their @ stanford email and calendar via G Suite.

Geographic Information Systems

Branner Earth Sciences Library and Map Collections, located on the second floor of the Mitchell Building, provides access for current faculty, students, and staff to geospatial data, digital map services, and geographic information systems (GIS). In addition, the library provides ongoing GIS reference and research consultation.

Google Docs

See G Suite (formerly Google Apps @Stanford)

Google Forms

Use the Google Forms service to create polls, quizzes, surveys, and more within Google Drive.

Hardware and Software A/V Support

Hardware and Software A/V Support helps  prevent and resolve hardware and software issues in conference rooms and shared spaces that use audiovisual (AV) equipment

Hardware Program (SUHP)

The Stanford University Hardware Program (SUHP) relieves your department of the procurement hassles associated with purchasing new work computers and standard accessories for faculty and staff. Under the program, UIT manages procurement and inventory management, and quickly gets the equipment to your IT support team for configuration and deployment.

Help Services

The Stanford IT Help Desk is the University's central support service for IT, especially in the areas of systems trouble, network connectivity, and the use of supported desktop applications (Essential Stanford Software). The Help Desk teams provide two stages of support to faculty, staff, and students: an attempt to resolve problems or answer questions within ten minutes or, if quick resolution is not appropriate or achievable, assignment to a consultant for in-depth assistance.

HIPAA at Stanford

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its regulations (the Privacy Rule and the Security Rule) govern the way certain health information is collected, maintained, used, and disclosed by Stanford University, Stanford Hospitals, and their benefits plans. The HIPAA at Stanford web site includes complete policy information and privacy statements, answers to frequently asked questions, and web-based training modules for Stanford employees and affiliates.

ID Cards, Campus Card Services

The Campus Card serves as an identification card, an electronic key, and a debit card, allowing you to enter and access secured facilities, exercise privileges to which you are entitled, and make purchases against funds deposited in a StanfordCardPlan account.

ID Cards, Readers and Access Control Systems

Departments and facilities on campus use Lenel and CSGold card reading systems on doors, turnstiles, and elevators to control access to buildings and rooms. Card readers include the familiar "swipe" type as well as proximity readers.

Information Security Website

The Information Security Website provides security alerts and information for the entire Stanford community. The site includes computer security information specially tailored for these Stanford roles: personal computer user, system or network administrator, and administrator.

Instacloud

Instacloud is a University IT (UIT) service that provisions virtual Linux and Windows servers directly to individual faculty and staff members.

Instant Messaging

IRT (School of Medicine)

The Office of Information Resources and Technology (IRT) provides information technology and knowledge management services in support of the School of Medicines clinical, research, and educational missions.

Issue Tracking (JIRA)

JIRA by Atlassian is the issue-tracking tool used by AS and our clients for tracking bugs, enhancements, tasks, and change requests related to both production support and new system development.

IT Operations Center (ITOC)

The IT Operations Center (ITOC) provides first-tier support for technology systems, services, and network infrastructure to stay up and running. Key responsibilities include driving the Major Incident process, tracking service monitoring tools identify issues and quickly escalating to the relevant service team.

Requests for support can be submitted via the Stanford Services & Support portal, or by calling 5-HELP (725-4357).

Kerberos

Kerberos is the heart of Stanford’s campus-wide network security infrastructure and is integral to the authentication services provided by components of Essential Stanford Software (esp. Stanford Desktop Tools) and by Stanford WebAuth.

Language Lab

The mission of the Stanford University Language Lab is to provide resources, facilities, and support for language instruction and learning to the entire Stanford community. Resources range from materials in over 90 languages, to specialized learning and teaching equipment and facilities, to materials development, support, and consulting services for faculty and TAs.

LDAP

Stanford uses OpenLDAP (Lightweight Directory Access Protocol) software to enable the searching and browsing of directory information in its central information systems. Without the OpenLDAP Directory Service, web-based systems like Stanford.You and Axess would be unable to connect Stanford users to their personal or group information.

Library Search Tools

Stanford Libraries provides a wide variety of search tools for research and instruction needs. These include SearchWorks (Stanford's online catalog) and other catalogs, databases, e-journals, and e-books.

Load Balancer

The Load Balancer service provides each client with a load balancing partition unique to their firewalled environment. The service adds an extra measure of stability and redundancy for University systems and servers.

Mailing Lists (Mailman)

Email distribution services allow you to set up a mailing list addressed as listname@lists.stanford.edu. You can manage lists via a web-based tool that allows you to view your lists, request new lists, add/remove members, approve subscription requests, and change list properties.

Media Storage Services

The Media Storage service fills the needs of a post-production video editing workflow. The service is a complete shared-storage solution that supports collaboration across Linux, Windows, and Mac OS X operating systems while supporting the broadest range of applications.

Metrics Dashboards

The Metrics Dashboard presents details about the health and performance of many of the systems provided by University IT. This service is available free-of-charge to current faculty, staff, and students.

Microsoft 365

Microsoft 365 is a cloud-based email and calendaring service, hosted by Microsoft. You can access your  email, calendar, contacts, and tasks from the web, a desktop client, or a mobile device.

Mobile Device Management (AirWatch)

Mobile Device Management (MDM) enables you to manage your mobile device through Stanford's web-based tool, and configures a profile that gives you secure access to internal systems while protecting the data on your device.

Mobile Services

Stanford contracts with AT&T, Sprint, and Verizon to provide cellular phone services for faculty and staff professional needs. University and Hospital departments can charge services to their department account. For personal purchases, faculty and staff are eligible for Stanford employee discounts.

Multi-factor Authentication

See Webauth.

MyDevices

MyDevices lets Stanford affiliates look up the devices associated with them and see whether the devices are verifiably encrypted. 

MySQL Database Hosting

MySQL is the world’s most popular open source database management system, frequently used in combination with the PHP programming language to build dynamic, interactive Web sites. Stanford’s MySQL Database Hosting service makes accounts and storage space available for Stanford departments and official University groups and services to develop and maintain their own MySQL databases and applications.

Nero

Nero is a Big Data Computing Platform specifically designed for High-Risk Data developed in collaboration with the School of Medicine (SOM) and Stanford Research Computing. Nero is PHI compliant and operated by Stanford Research Computing.

Net-to-Switch

The Net-to-Switch model for academic and administrative departments provides highly reliable network equipment and centralized, expert monitoring and support at a cost-effective price. While University IT is responsible for everything from infrastructure planning to quick-response troubleshooting, the department’s Local Network Administrator (LNA) maintains control of active port patching in the network closet.

NetDB

NetDB is a Stanford University database application that stores Network and Node configuration information. It is generally used by local network administrators and Networking staff. Most commonly, NetDB is used to assign a new IP address to a computer or printer. The information in NetDB is loaded into two important network services at Stanford: DNS and DHCP.

Network Access Control (SUNAC)

The Stanford University Network Access Control (SUNAC) service permits organizations to grant remote access to resources that are protected behind University IT-managed Firewalls based upon an individual’s SUNet ID. This service incorporates VPN, Workgroup Manager, and Firewall services to create increased IT Security for Stanford’s ever-increasing mobile work force.

Network Connections

Students, faculty, staff, and visitors use Stanford’s centrally-provided network to connect to resources here and across the globe. The Connect to the Network page will lead you to simple step-by-step instructions for the right connection method for your needs.

Network Information for IT Providers

SUNet consists of local building networks and a backbone network that connects the local networks to each other and to networks off-campus. Networking staff provide training and support to approximately 400 local network administrators (LNAs) and offers local network support for a fee.

Network Self-Registration (SNSR)

Stanford Network Self-Registration combines a web-based self-registration application and a “health check” tool to be run on the registering computer. Self-Registration is available only where a department has chosen to “opt-in” to the service. While making the process of network registration easier, its use can also improve desktop security and network records accuracy. To find out if Self-Registration is available in your department, contact your Local Network Administrator (LNA).

Non-Student Residential Communication Services

Information about internet, telephone, and cable TV services for residents of Coaches Corner, Welch Road, Stanford West, Olmsted Terrace, University Terrace, and Faculty Residential. 

Oak Storage

Oak is a High-Performance Computing (HPC) storage system available to research groups and projects at Stanford.

Oracle Business Intelligence Enterprise Edition (OBIEE)

Oracle Business Intelligence - Enterprise Edition (OBIEE) enables users to access a full range of reporting and analysis tools, including interactive dashboards, ad hoc queries, financial reports, and search.

Oracle e-Business Suite

Oracle e-Business Suite is a set of modules that address the central financial, accounting, purchasing, and asset management needs of the university. 

Oracle Financials at Stanford

The Gateway to Financial Activities web site provides overviews, quick steps, resources, training information, bulletins, and application-launch links for Oracle Financials, ReportMart2, and related administrative systems.

Ordering University IT Services

Services provided by University IT are ordered through the OrderIT online portal.

Organization Manager

The Organization Manager is a Registry application used by designated school, department, or organization members for maintaining the contact information that appears in the printed Stanford Directory for their organizations.

Paging Services

The Stanford Paging System is available to faculty, staff, and students affiliated with the Stanford Medical Center. Services supported by the system include SmartPage: a web-based tool for sending pages and looking up pager IDs.

Password Manager: Dashlane

University IT provides faculty, staff, and students a Dashlane Premium password manager account account free of charge.

PeopleSoft at Stanford

PeopleSoft is the system of record for academic and personnel administration at Stanford. Virtually all members of the Stanford community (students, staff, faculty, administrators, etc.) interact with PeopleSoft through the Axess portal.

Phishing Awareness Service

The Phishing Awareness Service uses simulated phishing emails to train participants to recognize, report, and avoid phishing attacks. The service is available to eligible groups upon request.

Pocket Phones (Medical Center)

Pocket Telephones play an important role in the Hospital/Medical Center setting, where cell phone use is not allowed. The pocket telephone functions as a mobile desk phone, allowing Medical Center personnel to place and receive calls on their Stanford telephone number while away from their desk.

Printing Resources

Stanford Libraries and University IT provide printing services for the Stanford community at public computing facilities and Tresidder Memorial Union, and in University residences for students. Printing equipment is networked and linked to your StanfordCardPlan account (see Card Services).

Privileged Access Workstation (PAW)

A Privileged Access Workstation (PAW), also called a Personal Bastion Host (PBH), provides a dedicated computing environment for sensitive tasks that is protected from Internet attacks and other threat vectors.

Project Management for IT Projects

Qualtrics

See Survey Tool (Qualtrics)

Qualys

See Vulnerability Management (Qualys)

RADIUS for eduroam and VPN

Remote Authentication Dial In User Service (RADIUS) is a protocol used by remote-access networking equipment — such as network access servers and VPNs — for authentication, authorization, and accounting.

Registry

Registry applications (e.g., StanfordYou) give users direct access to appropriate data without requiring access to source systems. Registries create and manage a common source of accurate, consistent data about people, organizations, and services across the University.

Registry Integration Services

A consolidated repository of Stanford person and organization data may be used by authorized entities to conduct University business and serve Stanford’s instructional, research, and public service missions.

Reporting (Financial)

Creating reports based on data in the Oracle Financials system is done primarily via the ReportMart3 web portal and its integrated tool called Business Objects. For more information, follow the link below and navigate to Overview:Oracle Financial Reporting.

Reporting (Property)

For a list of reports, follow the link below and navigate to Oracle Financials Report Types and Uses, and select Capital Equipment and Capital Projects.

Reporting (Student & HRMS)

Creating reports based on data in the PeopleSoft Student and HRMS system is done primarily via Stanford's Oracle Business Intelligence (BI) reporting portal. 

Rescue Remote Support

Provide on-demand remote support for desktops, laptops, and mobile devices without traveling to the customer's work site.

Research Computing Hosting

For Stanford researchers who want to operate their equipment in a secure, centrally-managed data center.

Research Software Engineering Services

Supporting researchers for reproducible scientific software

Resident Computing Coordinator (RCC)

If you are a student living in on-campus housing, your Resident Computer Consultant (RCC) supports your in-room network connection, provides consulting services, and manages your computer cluster. Because RCCs are students too, they do not provide support 24 hours a day. RCCs are supported and managed by the Vice Provost for Teaching and Learning (VPTL).

Room Support

The Room Support Service provides technical support and maintenance for conference and collaboration rooms built by University IT, other Stanford University departments, and third parties. The service does not include most classrooms.

Safety

A variety of IT safety services and training opportunities are provided by the Department of Environmental Health and Safety (EH&S), the principal health and safety office at Stanford University.

Salesforce Consulting Service

UIT's Salesforce consulting service is designed to lead you to a customized, strategic, and successful implementation of the Salesforce CRM platform.

SAML (Authentication)

SAML 2.0 is one in a set of authentication and authorization technologies underlying Stanford WebLogin, which provides access by individuals across organizations to protected web pages and applications, with just one login action.

Scientific Facilities Management

The Shared Scientific Facilities Management (SSFM) system is a web application that provides Stanford researchers and outside institutions a centralized marketplace and billing system for scientific services and equipment available on campus. 

Secure AFS

Shared AFS file storage space for non-public data.

Secure File Storage

Secure File Storage provides a method of transmitting and storing Moderate and High Risk Data. Individual and group accounts are available to faculty and staff. Anyone using the Secure File Storage service must have Stanford Whole Disk Encryption (SWDE) installed and encrypt their laptop or desktop computer, and must use the Stanford Virtual Private Network (VPN) or Stanford Network Access Control (SUNAC) while transmitting files.

Secure Portal

Secure Portal is a web-based tool that enables external affiliates (e.g., international students requesting visa processing, postdoctoral applicants, etc.) to securely submit personal information to initiate business/administrative transactions with the University.

Secure Socket Layer Certificates (SSL)

An SSL certificate is a signed electronic guarantee that verifies the authenticity of a particular server. It's used for providing web pages through an encrypted connection. Any service accessible by SSL must have a certificate, including any web server with encrypted or “secure” content.

Security Operations & Incident Response

University IT provides central network and computing security services that include blocking traffic at the campus network perimeter and at firewalls, preventive scanning, automated and streamlined systems for incident response, and timely notifications and alerts.

Server Configuration Management (BigFix for Servers)

BigFix for Servers is a tool for IT server administrators to view overall inventory, deploy software, and manage configurations.

Server Disk Storage

Server Disk Storage is a set of offerings designed for server-class computers. The service balances performance and reliability with cost.

Server Hosting

Hosting services for campus clients who want to operate their equipment in a secure, centrally-managed facility. The hosting service can be either shared (multiple clients with equipment in one rack) or dedicated (only one client's equipment per rack). The primary hosting facility is located in Forsythe Hall.

ServiceNow Project and Portfolio Management

ServiceNow Project and Portfolio Management (PPM) provides business units with a holistic view of the work they do to support the university and helps departments make better decisions, optimize resource utilization, mitigate risks, enhance communication, and execute projects to achieve their strategic goals more effectively. Through PPM, units can strategically and efficiently manage demands, resources, projects, and their portfolio.

Shared Computing Environment

FarmShare, Stanford's shared computing environment, provides Linux facilities for general and research computing to anyone with a full-service SUNet ID.  There are three environments available, each supporting specific types of shared computing, from general purpose computing tasks to long-running, compute-intensive jobs.

Shared Email

A shared email account allows a group of people to share a single Stanford-provided email account.

Shared Scientific Facilities Management

The Shared Scientific Facilities Management (SSFM) system is a web application that provides Stanford researchers and outside institutions a centralized marketplace and billing system for scientific services and equipment available on campus.

Simulation & EdTech (SET) (MedIRT)

EdTech, within the Lane Medical Library, provides a highly coordinated set of educational planning and support services including the Curriculum Web Portal (CWP), educational multimedia development, classroom technology support and video services, faculty technology training, and learning space scheduling and planning.

SLAC - Computing at SLAC

The Computing at Stanford Linear Accelerator Center web site is a comprehensive gateway to computing resources and information for SLAC visitors and employees.

Smartsheet

Smartsheet is a popular online project management/collaboration tool.

Software Licensing

The Software Licensing group negotiates and manages software licensing University-wide. The group's web site provides an extensive list of available software. If you don't find what you need on the list, staff will help you find the best alternative source.

Sponsorship

Faculty or staff may sponsor someone for computing services, as long as the person to be sponsored meets basic eligibility requirements. Some sponsored services or resources carry a monthly charge. For these services, the sponsor must have expenditure authority for a current University account. Other services are free and require only that the sponsor be regular faculty or staff. Sponsorships are maintained via the Sponsorship Manager web application.

SSDS (Social Science Data and Software)

Social Science Data and Software (SSDS) is a group within Stanford Libraries that provides services and support to Stanford faculty, staff, and students in the acquisition of social science data and the selection and use of quantitative and qualitative analysis software. SSDS staff provide these services in a variety of ways that include consulting, workshops, a reference library and help documentation.

Stanford Debian Archives

A local repository of official and Stanford-specific Debian packages.

Stanford electronic Research Administration System (SeRA)

SeRA tracks the various stages of the sponsored project lifecycle and is the institutional system of record for sponsored projects. 

Stanford Information Security Academy

Stanford Information Security Academy (SISA) supports the ongoing professional growth of system administrators and web developers.

Stanford Mobile

Select your mobile device and learn how to manage and secure it. Discover how Stanford improves your mobile experience with custom apps and mobile websites.

Stanford Redwood City Conference Room Support

Stanford Sites Intranet

Stanford Sites Intranet is a fee-based service for building and managing a website for private, secure information sharing.

Stanford Slack Grid

Slack is a tool that enhances work group communications. It provides a platform for individual and groups to chat live online and keep conversations organized and accessible from anywhere, anytime. Stanford Slack Grid, or Stanford Slack, is the enterprise version of Slack.  It allows teams within Stanford to have separate, but connected, workspaces across the university.

With Stanford Slack it's easy to discover and join other workspaces that are central to your work, although some workspaces require approval to join. You'll also be able to send a direct message to almost anyone at Stanford.

Stanford Training and Registration System (STARS)

The Stanford Training and Registration System (STARS) is a distinct module in the PeopleSoft system that delivers and tracks professional development, personal development, and compliance training for learners, managers, instructors, and administrators.

Stanford University Hardware Program (SUHP)

The Stanford University Hardware Program (SUHP) relieves your department of the procurement hassles associated with purchasing new work computers and standard accessories for faculty and staff. Under the program, UIT manages procurement and inventory management, and quickly gets the equipment to your IT support team for configuration and deployment.

Stanford Web Services

The Stanford Web Services unit builds department and group websites that are hosted on a shared infrastructure and provides assistance with larger projects requiring dedicated hosting or custom design. In addition, Stanford Web Services staff help to design and maintain key components of the University's shared and self-service web publishing tools.

Stanford Whole Disk Encryption (SWDE)

The Stanford Whole Disk Encryption service is for both Windows and Macintosh desktop and laptop computers. This service protects all data stored on a hard drive from unauthorized access . Once installed, all files are automatically encrypted. The data is protected at rest as long as the hard disk is password protected.

StanfordWho

Stanford People and Organization Search, also known as StanfordWho, is the web application that allows you to search the Stanford directory of faculty, staff, students and sponsored affiliates at Stanford University and Medical Center. Contact and organization information is presented.

StanfordYou

StanfordYou is the web application that allows Stanford community members to update their contact information​ and SUNet accounts, including their password, vacation auto reply, profile, and privacy settings.

Storage Services

Data storage services that meet Stanford’s needs at all levels — individual, departmental, and institution-wide (enterprise). Solutions range from high throughput and highly-available storage for production databases, to low-cost storage for web content, text files, images, computer programs, and other shared or archived data.

Storage, AFS

See AFS (Andrew File System).

Storage, File

See File Storage.

Storage, Oak Storage

See Oak Storage.

Storage, Secure AFS

See Secure AFS.

Storage, Secure File

See Secure File Storage.

Storage, Server Disk

See Server Disk Storage

Survey Tool (Qualtrics)

The Qualtrics survey tool is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys.

Systems Administration Solutions

Systems administration solutions for Linux, Windows, and OS X Server systems, both physical and virtual. This comprehensive service includes installation and configuration, security scanning and vulnerability remediation, maintenance, patch management, stabilization, monitoring, user management, and integration with the campus infrastructure.​ The service is appropriate for mission-critical or development servers.

Telephone Service for Students

University IT provides basic phone service and a network connection with multiple IP addresses in every on-campus residence. Most single rooms have phones; quads share one phone, usually located in the common area. All residents in Stanford student housing are assessed a technology fee on their university bill. Basic phone service and network service are included in this fee.

Telephone Services for Faculty and Staff

University IT (UIT) offers Cisco VoIP (Voice over Internet Protocol) for faculty and staff requiring telephone service. VoIP technology offers a variety of advanced features and gives you the freedom to move your phone from one office to another within the same building without having to place a service call. A simplified business model called Converged Communication streamlines ordering and billing.

Telephone Services for Stanford Health Care and Stanford Children’s Health

University IT (UIT) offers Cisco VoIP (Voice over Internet Protocol) for Stanford Health Care (SHC) and Stanford Children’s Health (SCH) departments requiring telephone service. VoIP technology offers a variety of advanced features and gives you the freedom to move your phone from one office to another within the same building without having to place a service call.

Training

Technology Training Services (Tech Training) provides the Stanford Community with learning opportunities that span the entire computing spectrum. Curricular programs range from enrollment-based in-classroom and online courses to on-demand or specially arranged personal and small-group instruction. In addition, Tech Training hosts a weekly program of briefings/workshops on topical technology subjects.

Training, Facility Rentals

Five training facilities are available for Stanford departments and groups to rent for instructional and other approved uses.

Travel Loaner Program

Borrow an iPad, MacBook, or Surface Pro when traveling to a high-risk country to reduce your exposure to data and identity theft.

TSO Signal Drawings (CNSCAD)

TSO Signal Drawings are mechanical drawings of campus communication and conduit systems that allow Department IT Contacts, as well as Facilities Project Managers, to communications wall outlets, closets, and cables. TSO Signal Drawings are viewable online via CNSCAD. For security reasons, use of this tool is restricted to University employees.

Two-step Authentication

Two-step authentication uses two types of authentication to verify your identity. First, you need to log in with your SUNet ID and password. Then you need  a physical device that you control—such as your mobile phone, tablet, or landline phone—to verify your identity. This type of authentication is required to access Stanford systems that have higher than normal levels of security, such as critical business or infrastructure systems. In addition, two-step authentication can help protect your Stanford account should someone else learn your password.

Two-Step Authentication for Servers and Applications

Stanford University has standardized on Duo for two-step authentication to Stanford-managed servers. Static login credentials are susceptible to phishing and offline cracking. Two-step authentication adds a dynamic component to logins, which significantly mitigates this risk. Two-step authentication is required for all interactive user and administrator logins to Moderate and High Risk systems.

Video & Broadcast Production - Stanford Video

Stanford Video, a division of the Office of University Communications, offers broadcast quality production services to the entire Stanford community. Services range from audio recording to news feeds to webcasting.

Video Conferencing

Stanford's video conferencing options include online solutions to host and join video conferencing meetings and onsite solutions to create your own meeting room, get technical support for your meeting room, or get technical support and equipment for a video conferencing event.

Video Conferencing Event Support

The Video Conferencing Event Support Service provides video conferencing equipment and support for your event.

Virtual Desktop Infrastructure

The Virtual Desktop Infrastructure service provides clients with a personalized virtual desktop environment that meets their business requirements.

Virtual Server

Virtual Servers are available to Stanford departments as an alternative to hosting and managing dedicated, physical server equipment. Virtualization technology allows multiple virtual servers (also known as virtual machines) to be hosted independently on a single physical server. This service is available for Low Risk, Moderate Risk, and High Risk Data (as defined by the Information Security Office).

VLRE (Very Lightweight Reporting Engine)

VLRE provides encryption verification without requiring BigFix. VLRE is a read-only application that periodically reports on the computer's encryption status and screensaver password status, leaving maintenance of the computer entirely to the user.

Voicemail

 Easily receive, send, and manage voicemail messages with UIT's voicemail service for faculty and staff.

VPN (Virtual Private Network)

Stanford’s VPN service allows any Stanford affiliate to connect to SUNet remotely from any available network connection almost anywhere in the world: including from home, from many hotels, and even from within some company networks.

Vulnerability Management (Qualys)

Qualys vulnerability scanner finds security vulnerabilities in web applications and other network services and helps you remediate them.

Web Design, Development, and Consulting

See Stanford Web Services.

Web Hosting

Explore options for where to build and maintain your website, and what University IT recommends for different website needs.

Web Infrastructure & Resources

Stanford’s central web infrastructure services are available free to University departments, officially recognized groups, and all members of the Stanford community who have a full-service SUNet ID. These services are part of the main campus computing infrastructure and are handled by a server called web.stanford.edu.

Web Virtual Host

The Stanford Web Virtual Host service lets you replace a long, unwieldy URL with one that is shorter and more descriptive of your website's content.

These virtual URLs help people remember how to get to your website and make it easier for them to type its URL into their browser. Two types of virtual hosts are available:

• Vanity URLs (redirects) — the real URL of your website is displayed in the browser window after people arrive at your website.
• Virtual Host Proxy — the virtual URL stays in the browser window after people arrive at your website.

WebEx Video Conferencing

The WebEx service lets you schedule, host, and attend video conferencing meetings.

Websites - Stanford Domains

Stanford Domains is a free, self-service web publishing tool used to create personal digital spaces for various media, e.g., portfolios and wikis. Stanford students, faculty, and staff can register a free subdomain (mysubdomain.su.domains) and install WordPress, MediaWiki, Drupal, or other popular open-source applications.

Websites — Stanford Sites

Stanford Sites is a self-service tool for building and managing Drupal-based websites for University work. Stanford Sites is available for use directly by faculty, staff, and students as a free, self-service utility requiring little technical expertise.

Windows Infrastructure

University IT manages the Stanford Windows Infrastructure to address issues such as single sign-on, location-independent access to resources, and  manageability and security for the Microsoft Windows platform as implemented at Stanford. Joining the Stanford Windows Infrastructure includes membership in the central "forest" (group of domains). This brings your group the benefits of integration with many of Stanford's other systems while allowing it to retain considerable autonomy in its local domain.

Wireless Network and Services

Wireless networking allows Stanford faculty, staff, students, and sponsored visitors to access SUNet resources securely from locations where wiring is not available.

Wiring and Construction

University IT's (UIT) wiring and construction services offer construction design and project management for certain projects, as well as the maintenance and management of the university's cabling systems, service vault infrastructure, and underground conduit systems.

Wiz

Wiz is a security platform provided through Cardinal Cloud that evaluates cloud accounts and displays results in an easy-to-understand view, helping account managers take needed steps for improvement.

WordPress

See Blogs (WordPress on Stanford Domains)

Workgroup Manager and Workgroup Services

Workgroup Manager is a web application that gives Stanford community members a place to define groups of community members for use in various online applications, including web authentication. Though the name workgroup may imply usefulness only to faculty or staff, workgroups can be helpful to, and maintained by, anyone with a current SUNet ID.

Zoom Video Conferencing

The Zoom service, Stanford's recommended video conferencing tool, lets you schedule, host, and attend video conferencing meetings.