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Load Balancer

The Load Balancer service provides an extra measure of stability and redundancy for University applications, systems and servers residing behind either Departmental or Administrative firewalls across all campus Operational Areas (DOA, WOA, NOA, MOA & RWC).


Clients are provided with their own load balancer partition on a shared F5 BIG-IP load balancer. Clients have the advantage of a professionally administered and maintained load balancer service without the overhead and expense of doing it themselves.

  • Able to remove servers from pools for maintenance without affecting the availability of a service.
  • Distributes inbound traffic across multiple back-end destinations.
  • Able to act as a proxy from the Internet to local private addresses.

Designed for

University staff.


Servers must reside behind a University IT firewall.


Free of charge.

Get started

To order this service, please submit a request through Service Now.

All network systems are monitored 24/7 for performance and component failures. Networking personnel are alerted to failures and will respond to alerts. Normal business hours are Monday through Friday, 8 a.m. to 5 p.m. No after hours support is available for the Load Balancer service, other than support required to ensure the functionality of the load balancers, firewalls, and associated University IT network devices. Scheduled maintenance windows are Thursday, 4 to 6 a.m. and Saturday and Sunday, 5 to 8 a.m.

Get help

For assistance, please submit a SNOW request.

Last modified September 24, 2021