Stanford University Hardware Program

The Stanford University Hardware Program (SUHP) relieves your organization of the administrative burden of purchasing new work computers and standard accessories for faculty and staff.

Under the program, UIT manages procurement and inventory, and quickly and securely gets the equipment to your IT support team for configuration and deployment. With a consistent and efficient procurement process, SUHP can help reduce turnaround time and costs. Additionally, you can customize particular aspects of the service to meet your local needs.

Included Support

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From order to deployment, our team is here to help guide the process. Through the service, we:

• Manage procurement lifecycle (e.g., requests, procurement, inventory management) for primary computers and accessories requested by your department’s faculty and staff. We can also handle requests for secondary computers at your department’s discretion.¹
• Specify recommended standard computer models and accessories (as specified by your department) for cost-effective pricing. Can also process requests for custom/non-standard equipment.²
• Maintain inventory of your standard equipment to ensure quick delivery.²
• Handle requests for new and replacement equipment, including lost, stolen, or damaged computers.
• Refresh equipment based on a schedule pre-determined by the department, or individual exceptions approved by the department.
• Include standard accessories: dock, monitor, keyboard and mouse, headset, and webcam.
• Relieve local staff from performing related procurement coordination and inventory activities for covered equipment. We also relieve local IT support staff from defining computer configurations for each individual request.
• Deliver consistent reporting and metrics that allow departments to predict and better forecast their budgets for new and replacement equipment.

¹ Costs for equipment ordered through the program are not covered by the agreement and must be funded by a central account specified by the department or through individual accounts provided at the time of the request.

² Pricing and deployment times vary with customized models. Departments pay the cost for the equipment ordered regardless of whether standard or customized model.

Note: The SUHP handles procurement, inventory, and delivery tasks. You still need your IT support team to configure, deploy, and maintain the equipment.