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Residential Communication Services

Telephone and internet services for residences

Non-Student Residences

Residential Communication Services offers internet and telephone options for Stanford residences.

Services vary by location. To see available services, select your residence.

Stanford West, Olmsted Terrace, Coaches Corner, and Welch Road

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University Terrace

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Faculty Residential

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Pay Online

You can make payments 24/7 using CASHNet, the university’s online billing and payment service. With CASHNet, you can also:

  • Set up auto-payment from your bank account or credit card
  • Authorize others to pay your bill online
  • View activity since the last bill and the current account balance
  • View billing history

For more information and user instructions, visit CASHNet Instructions: How to Pay Your Bill

Get Help

For assistance with your telephone, voice mail, internet connections, billing, and other service questions, contact University IT Service Desk at 650-725-4357 (5-HELP), Monday through Friday, 7 a.m. to 6 p.m. or submit a help request.

About Service Support

After-hours and holiday trouble calls are answered around the clock by the IT Operations Center. System-wide problems (problems simultaneously affecting several customers) are immediately dispatched to on-call repair technicians; individual user problems are handled remotely whenever possible. When a technician visit to a residence is required, appointments are typically made for the next business day.

Terms and Conditions

View the Residential Service Agreement Terms and Conditions.