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In September 2021, rates will change for some of the technology services provided by University IT. To view the majority of our planned rate changes for services that are broadly available to our community, please visit this page. For more information, please visit the rates section of our website.

JIRA by Atlassian is the issue-tracking tool for bugs, enhancements, tasks, and change requests related to both production support and new system development. 


  • Track your work and break it down into manageable chunks
  • Assign work to the right person
  • Add statuses, priorities, comments, attachments
  • Use add-ons

Designed for

JIRA is available for use by any Stanford faculty, staff, department or business unit. 


Must have an active SUNet ID

Data security

May be used to store Low and Moderate Risk Data, as defined by the Information Security Office.


Free of charge

Get started

To request setup and access for your group or department, please submit a Help request.

Get help

For assistance, please submit a Help request

Last modified December 8, 2020