Smartsheet | University IT

University IT maintains a site license for Smartsheet, the popular online project management/collaboration tool.

Stanford community members with a full-service SUNet ID may purchase a license to access the centralized Stanford Smartsheet instance for an annual fee, payable via a departmental account (PTA).

Those who currently have personal individual licenses for Smartsheet are invited to switch to the Stanford site license to take advantage of the benefits of the centralized offering.

Features

The Stanford Smartsheet offering provides benefits not available to those who purchase licenses directly from Smartsheet, including:

Features:

Unlimited sheets, reports, dashboards, forms, and file storage
Smartsheet Dashboards
Access to add-on premium features available on Stanford's plan (added November 2021)
Ability to track solution adoption, updates to content, sharing, and more via Activity Log
Ability to create automated actions such as approval workflows, update requests, and more

Support:

Access to the Smartsheet University training portal
Access to pro-desks, 1: 1 coaching and building sessions with Smartsheet Experts, up to 10 per licensed user per year
Prioritized end-user support from Smartsheet via smartsheet.com/gethelp
Ability to email Stanford's Smartsheet Customer Success Manager for assistance with Smartsheet goals and objectives.
Stanford-specific programs and training —regularly scheduled classes and custom training —available via University IT Tech Training

Note: To access the premium apps for the first time, you’ll need to click the links below for each app and follow the login prompts:

Designed for

Current faculty, staff, and students with a full-service SUNet ID

Data security

This service may be used for High Risk data, including protected health information as defined by the Information Security Office.

Before introducing regulated data into Smartsheet, review the important considerations below:

No other Smartsheet environments are approved for High Risk Data —only the University IT Smartsheet platform is approved. Work exclusively in that environment.
Review and apply Stanford’s Minimum Privacy Standards to all data and its use.
For PHI, be sure your team is aware of their responsibility to maintain compliance with Stanford’s HIPAA policies and Smartsheet’s HIPAA Implementation Guide.
Per Stanford’s Minimum Security Standards for applications, periodically review who can access sensitive information in Smartsheet.

Rates

For current rates, visit the Stanford Software Licensing Webstore. You must provide a departmental PTA to be billed for the license.

New purchases will be pro-rated quarterly based on the Nov. 1 date
Smartsheet licenses automatically renew each year on Nov. 1. The PTA on file will be charged for the renewal unless you cancel with UIT prior to Oct. 31 by submitting a Help request.
If you cancel, previous charges cannot be refunded, but you may continue to use the service until the end of the term you paid for or transfer your subscription to another individual with a SUNet ID.

Billing Information

The UIT Billing Dashboard is the best source of Smartsheet billing information.
Users with access to existing BI ITS CB (Customer Billing) reports will already have access to the Incorta Billing Dashboard.
New access requests are granted by each department via Authority Manager using the Request Reporting role.
Additional information that may be helpful for clients may be found in the Billing Dashboard Quick Guide.

Who needs to purchase a Smartsheet license?

A Smartsheet license is required to create new content (sheets, reports, dashboards, forms); modify sheet structures (add/move/delete/reformat columns); and manage resources. It is not necessary to purchase licenses for individuals who will be collaborators (i.e., those who need only to view sheets and update rows). A Sheet owner may share a sheet with any individual who needs to collaborate as a viewer and updater — no license required for the collaborator. Visit the Smartsheet User Types Breakdown webpage to learn more.

NOTE: When sharing a sheet with a colleague, be sure to use the SUNetID@stanford.edu form of the person's email address to ensure a smooth login experience.

Get started

Go to the Stanford Software Licensing Web Store to purchase your license. A Department PTA is required.

Submit a Help request if you have questions about setting up a Smartsheet account or switching from an individually purchased account to the centralized Stanford Smartsheet. Information about how to use the tool may be found in the “Help” section within the application and via the Get Started with Smartsheet page.

Get help

Submit a Help request for assistance with account setup
Visit the Smartsheet Support Center for information about the tool itself — current system status information is available at http://status.smartsheet.com/
Current system status information is available here
Submit specific questions about using the tool at smartsheet.com/gethelp

Learn more

Become a Smartsheet power user: Take the Smartsheet training class or request custom individual or team training from University IT Tech training
Visit Smartsheet's website to learn more
Enroll in Smartsheet’s live online training, SmartStart
View the recordings from Stanford's Smartsheet Days Event (Note: You will need a SUNet ID to access this page)
Smartsheet Approved for PHI and Other High Risk Data
Align Your Teams with Smartsheet
Stanford Colleagues Reveal Their Formulas for Smartsheet Success