There are different types of meetings with different accessibility challenges. Before you default to having a video conference, consider the following:
“This meeting could have been an email”
Sending an email instead of having a meeting is the most accessible option and best when:
- You need specific answers
- You only want feedback
- You are just disseminating information
- You are having a meeting for the sake of having a meeting
Phone call instead of meeting
Using a phone bridge (many listeners, few speakers) can work for a quick meeting, but consider that you will need to provide the following:
Accommodations for the Deaf
- Telecommunications Relay Service (TRS)
- Communication Access Realtime Translation Service (CART)
Accommodations for the hard of hearing
- Accommodations for the hard of hearing are lacking
- Make sure everyone speaking on the call is clear and concise
- Use live interpreters
Video meeting
Video meetings are the de facto standard for the world we live in today.
These are best for:
- Remote attendance
- Different modalities
- Non-verbal communication
Hybrid meeting
Having some people in person and some online is the most difficult to achieve inclusion for all attendees.
Points to consider:
- Don't ignore your virtual audience
- Consider virtual first and in-person second
- Especially true for audio quality. A laptop microphone might not be enough.
- Repeat/Rephrase any questions asked in the room
- Use online polling for in-person AND online
- Keep chat available
- Have a facilitator