Temporary Exceptions
Temporary Exceptions Process
Temporary Exceptions for products or services with known accessibility barriers are reviewed on a case-by-case basis and through an interactive process with the product owner or designated representative.
The Office of Digital Accessibility will work with you to create alternate access plans to compensate for any accessibility barriers. We may consult with the Office of Accessible Education (for academic-related issues) or Diversity and Access Office (for non-academic-related issues) if their input is needed.
Timeline: After submitting a Temporary Exception request, the Office of Digital Accessibility will follow-up within 3 business days to initiate next steps.
Do I Need to Submit a Temporary Exception Request?
Answer the following questions to determine your next steps:
Are you purchasing a product or service?
Is your product or service going through the Service Release Process (opens in new window)?
Have you already had an accessibility review?
Does the accessibility review show blocker, critical, or serious barriers, or does it state that our office does not recommend the product?
No Temporary Exception Needed
You do not need to submit a Temporary Exception request.
Even when a formal temporary exception is not required, Stanford's digital accessibility requirements still apply and you should review and continuously monitor the accessibility of your products and services. Consider submitting an Accessibility Review Request (opens in new window), especially if your product or service is public facing or if students, staff, or faculty are required to use it.
Contact us (opens in new window) if you have questions.
Submit Pre-Screening Form
You should submit the Accessibility Risk Pre-Screening form to determine if the risk is medium or high before proceeding. Medium and high risk products should go through an accessibility review.
No Temporary Exception Needed
A Temporary Exception is not needed at this time. You should continue to monitor the accessibility of your product or service and make improvements as needed.
Submit Temporary Exception Request
You can submit a Temporary Exception request. The Office of Digital Accessibility will follow up within 3 business days to initiate next steps.
