Skip to main content

A Temporary Exception may be requested when conformance with the Web Content Accessibility Guidelines 2.0, Level A and Level AA, is not technically feasible or would result in a fundamental alteration of the nature of the services provided through the electronic content.

Temporary Exceptions are reviewed on a case-by-case basis and through an interactive process with the product owner or designated representative.

As part of the Temporary Exception request, the product owner or designated representative will engage with the Office of Digital Accessibility to identify potential alternate access options in response to accessibility barriers. Our office may involve the Office of Accessible Education (for academic-related issues) or the Diversity and Access Office (for non-academic-related issues) as part of this effort.

Before submitting a Temporary Exception request, gather as much of the following information as possible:

  1. Details about the product, its intended use, audience type, and size
  2. The justification for proceeding with an inaccessible product
  3. Details about inaccessible features
  4. Proposed alternative access plans to support any user who encounters an accessibility barrier
  5. Plans and timelines for making the product accessible or replacing it with one that is

After submitting a Temporary Exception request, a representative will follow-up with you within 5 business days to initiate next steps.