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Lock Your Mobile Device Using MyDevices

This feature is currently unavailable for iOS and will be released soon. If you need assistance, please submit a Help ticket or call (650) 725-HELP (5-4357).

If your device is enrolled in MDM (Mobile Device Management) you can use MyDevices to remotely lock your mobile device immediately if you've misplaced it (you must have an internet connection). If someone else gets possession of your device, the passcode (iOS) or password (Android) prevents access to it. After the device gets locked, you have time to think about your next steps or search for your device while leaving its contents intact.

  1. On the MyDevices home page, click the link in the Model column for the device you want to lock.
  2. Click the Actions button and then click Lock Device.
  3. In the dialog box, click Lock Device.
    dialog box to lock your device
Last modified January 13, 2023