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MyDevices for Administrators


MyDevices administrators have a search icon in the upper-right of the screen, that opens a search window where they can search for devices by Person Name, SUNet ID, Device ID, RegID, IMEI, Serial, Mac Address, or Feed ID.

Help menu

In the upper screen, to the right of the search field,  is a Help link:

  • About MyDevices takes you to the MyDevices Service Homepage on
  • Submit Help Ticket takes you directly to the SU ticketing portal.

To log out, select Logout from the top right dropdown menu located on your SUNet ID.

  • Logout kills your cookies and logs you out of MyDevices.

logout dropdown

View NetDB node record

In the Miscellaneous Information section on the Device Details page, the NetDB ID entry has a View in NetBD link. The link takes you to the NetDB node record itself, or to the NetDB login page it you're not logged in.
View in NetDB link in Miscellaneou Information section

Last modified January 13, 2023