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MyDevices Device Details

Registered devices

The MyDevices app shows details of all your devices that are registered on the Stanford network so you can monitor your compliance with Stanford's information security mandates.

Information on this page comes from several source systems. If changes were made recently to a device you use (e.g., a new device was encrypted), MyDevices can take up to 24 hours to display those changes. Contact your local IT support or submit a Help ticket if you have questions or concerns about a device or its status.

To launch MyDevices, go to A list of your registered devices and the compliance status of each device displays.

List of devices associated with your SUNet ID

If  a device is listed as Compliant, the device complies with Stanford's information security mandates. If a device is listed as Not Compliant, you need take action to make the device compliant.

If you see a device that you no longer use or has been transferred to someone else, you can  click Remove to  submit a  request to remove the device from your record.

To see more information about a device, click the link in the Model column to display the device details. If a device is not  compliant, the reasons are listed.

Show affiliations

You can check your current university affiliations and the information security mandate status for each affiliation. To do so, click the Show My Affiliations link in the upper-right side of the MyDevices home page to display your affiliation details:

mandate status for each of your university affiliations

Compliance information

If the compliance status is Not Compliant, the Compliance Information section of the Device Details page displays the actions you need to take to make the device compliant. After taking these actions, it can take up to 24 hours for the device status to change in MyDevices.

Weekly email notifications are sent to any faculty, staff, or postdoc who is using  a  non-compliant device. You have a 30-day grace period to make the device compliant. The compliance information section lists the days remaining to bring the device into compliance, after which campus network access will be restricted.

You can view the contents of an email notification by clicking the link next to the date.

compliance information for non compliant devices

Device information

Click the information icon (information icon) to see the system that is the source of the data displayed in a field.

If your computer is encrypted and you forget the password that unlocks the hard drive, you can retrieve your encryption key. See the Encryption Key Self-Recovery page for more information.

MyDevices device details

Note Regarding BigFix and VLRE

If you uninstall BigFix, it remains displayed in the Management System Information section of the Device Details for 90 days. If you install VLRE during this timeframe, you may see both a Management System Information section (for BigFix) and a Monitoring System Information section (for VLRE).  Look at the Last Check in Time of each section. The one with the most recent check in time is the active system. If  VLRE is active you can be sure that BigFix is no longer active, as VLRE and BigFix cannot both be installed on the same computer.

management and monitoring system information displayed for same device

Last modified May 22, 2018