Technology Resources for Incoming Students
Stanford has one of the most extensive and diverse campus computing environments in the world. Your Stanford University Network Identifier (SUNet ID) and password will give you access to many online services, including email, collaboration tools, course information, and security systems.
This guide on technology resources will help you get started as an incoming student at Stanford.
Tech Support
Student Technical Support
Contact Student Technical Support (STS) in any of the following ways:
- Book an in-person or phone appointment with STS during technical support hours
- Submit a support ticket
- Call for assistance: 650-723-9204
University IT
For urgent issues outside of STS hours, students should contact the University IT Service Desk:
- Submit a Help ticket
- Call 650-725-4357 (5-HELP)
Campus Connections
Connect with campus — courses, peers, Stanford news and events — from anywhere.
Axess
Axess is Stanford’s primary website for managing your course enrollment, keeping your contact information current, reviewing your university bill, and viewing financial aid information.
The Stanford Directory
- StanfordWho, also known as the Stanford People and Organization Search, is the web application that enables you to search the Stanford directory of faculty, staff, students, and sponsored affiliates at Stanford University and the Stanford hospitals. StanfordWho provides contact and organization information.
- StanfordYou is the web application that enables you to update your contact information and SUNet accounts, including password, vacation auto-reply, profile, and privacy settings.
Stanford Mobile
The Stanford Mobile app allows you to explore campus dining options, upcoming events, recent news stories, campus and shuttle maps, and more at your fingertips.
You can even log in and access the Stanford Health Check to submit your health status, and Mobile ID and Mobile Key features to access buildings (excluding student residences), access library resources, retrieve print jobs at Cardinal Print stations, and pay for food at dining halls.
Collaboration Tools
Stay connected to your network with these Stanford-provided resources that enable collaboration, feedback, brainstorming, and communication from any location.
Zoom Video Conferencing at Stanford
An easy, reliable cloud platform for video, voice, content sharing, and chat across mobile devices, desktops, telephones, and room systems. Every student is eligible for a Stanford Zoom video conferencing license.
Stanford Slack
A communication platform to chat live online and keep conversations organized and accessible from anywhere, anytime.
Get tips to log in to Slack for the first time and how to get the most out of the tool
Google Shared drives
Shared spaces where teams can easily store, search, and access their files anywhere, from any device. You can access files from your computer using any web browser or you can install the mobile application to access your files from your Android or iOS mobile device.
Email and Calendar
Set up your Stanford email and web-based calendar.
Your Stanford Email Account
Email is an important way of communicating with faculty, staff, and other students. All official Stanford emails will be sent to your @stanford.edu account. You should regularly check your Stanford email account for official information from Stanford.
Your Stanford Calendar
Manage your personal web-based calendar, resource calendar, and contact list using Office 365 or Google Workspace.
Network, Storage, and Computing
Explore Stanford’s network, shared computing environment, and storage spaces.
The Stanford Network
Stanford’s centrally-provided network allows you to connect to resources here and across the globe.
- Student residents looking for on-campus connections can follow the instructions on the Learning Technologies & Spaces Connect to Network page.
- Student residents in need of wireless connections can follow the instructions under the Faculty & Staff section for phones and tablets and the Learning Technologies & Spaces Connect to Network page for laptops and desktops.
- Connect to the Stanford Network (SUNet) with Windows.
- Connect to the Stanford Network (SUNet) with Mac OS X.
Google Drive
Get unlimited storage space to store and share files in the cloud with Google Drive. You can also install the desktop and mobile application to access your files from your computer, Android or iOS mobile device.
Microsoft OneDrive
Microsoft Office Online and OneDrive are now available through your Office 365 account, providing you with online versions of Word, Excel, PowerPoint, and OneNote, as well as 25TB of cloud storage. The storage offered through OneDrive is in addition to your email storage of 100GB.
Shared Computing Environment
Stanford’s shared computing environment, called Farmshare, provides Linux facilities for general and research computing with your SUNet ID.
Phone
Get access to telephone and mobile services.
Telephone Services
Stanford operates its own telephone system and provides a phone with basic service in most dorm rooms with call waiting and free local and long-distance calls. The phone line will be active when you arrive on campus. All residents in Stanford student housing are assessed a technology fee on the quarterly university bill, which includes basic phone and network service.
Mobile Device Services
Stanford has partnered with AT&T, Verizon, and T-Mobile to help save you money on your personal mobile device plans and accessories. Just by being a Stanford student, you may be eligible to receive discounts on qualifying monthly service plan charges.
Print, Scan, and Copy
With Cardinal Print, you can securely print, scan, and copy documents from locations all across campus. Send your and retrieve your print jobs at any Cardinal Print device with your Stanford ID (your physical card or digital through Mobile Key).
Security
Protect yourself and Stanford with secure computing practices.
Security Awareness Video
Check out this Stanford Information Security Awareness video to learn how to protect yourself from digital crimes.
Information Security
There are steps you can take to keep your computing devices and the entire Stanford network secure. The first time you connect your computer to the campus network, you will be automatically directed to the Student Technology Services Network Registration System to register your computer with the university. After you register your computer, the university provides a number of additional resources to help you maintain a secure configuration.
Two-Step Authentication
Two-Step Authentication is an extra layer of security for your Stanford account. It is required to access many Stanford systems and protects your Stanford account should someone else learn your password.
Two forms of authentication are required to verify your identity:
- Your SUNet ID and password
- A dynamic, single-use mechanism (could be a mobile device app or a hardware token)
*You are strongly encouraged to configure more than one dynamic mechanism in case your primary is lost or otherwise unavailable.
You can view and modify your settings at accounts.stanford.edu. For problems with Two-Step Authentication, call the University IT Service Desk at (650) 725-HELP or submit a Help request.
Cardinal Key
Go passwordless with Cardinal Key. Cardinal Keys reduce or eliminate the need to use your SUNet ID and password for web-based logins and eliminate the need to use your username, password, and two-step authentication for VPN connections — all while providing stronger protection for your account. Cardinal Key is optional for students but required for employee devices.
Dashlane Password Manager
Dashlane is a tool that remembers your passwords for you. It instantly logs you into the websites that you use daily and helps you populate common information for online forms. Stanford provides a Dashlane Premium account free of charge to all students.
Mobile Device Management (Workspace ONE)
Mobile Device Management (MDM) provides enhanced protection, convenient configuration, and self-service tools for mobile devices. It also keeps you up to date with best practices.
Software
Safe and secure access to Stanford’s software programs.
Stanford Software
Get applications that help you plug into the Stanford network and access university computing services safely and securely. Software selections are filtered by platform, accessibility, collaboration, compliance, file transfer, networks and connectivity, productivity, and utilities.
Software Licensing
Additionally, the University IT Software Licensing office acts as the main point of contact for software that is available for purchase or use on campus.
Learn more about the software offerings on the Software Licensing page
Web
Get access to web-based applications and personal web space.
For a broader overview of web-related services, visit the University Web Services page.
Stanford Sites
Stanford Sites is a free, self-service tool for building and managing websites for university work. It offers design flexibility, integration with Stanford systems, and substantial functionality through Drupal. Websites are hosted in the cloud on a system designed for fast performance and high availability.
Website for Individuals
Stanford provides several no-cost options to individuals with a full-service SUNet ID for publishing a personal website.
Web Infrastructure and Resources
Stanford’s centrally provided web services are part of the main campus computing infrastructure and are handled by a server called web.stanford.edu.
