Jabber Quick Guides
Using softphone
Using the softphone feature allows you to easily place, receive, and manage telephone calls using your computer or mobile device and an internet connection.
Using chat
Using the chat feature, you can instant message with an individual colleague or a group of colleagues.
Using video conferencing
Support
- University affiliates: Submit a Help request.
- SHC affiliates: Call 650.724.4357 (4-HELP)
- SCH affiliates: Call 650.498.7500
If you use macOS Catalina (v. 10.15) you may have issues using the Jabber softphone. To fix this problem, Mac users can download Jabber version 12.9.6. Jabber 12.9.6 has the same features as the current Stanford version but has a slightly different look and feel.
Using softphone
Using the softphone feature allows you to easily place, receive, and manage telephone calls using your computer or mobile device and an internet connection.
Using chat
Using the chat feature, you can instant message with an individual colleague or a group of colleagues.
Using video conferencing
Support
- University affiliates: Submit a Help request.
- SHC affiliates: Call 650.724.4357 (4-HELP)
- SCH affiliates: Call 650.498.7500
Using softphone
Using the softphone feature allows you to easily place, receive, and manage telephone calls using your computer or mobile device and an internet connection.
Using chat
Using the chat feature, you can instant message with an individual colleague or a group of colleagues.
Support
- University affiliates: Submit a Help request.
- SHC affiliates: Call 650.724.4357 (4-HELP)
- SCH affiliates: Call 650.498.7500
Using softphone
Using the softphone feature allows you to easily place, receive, and manage telephone calls using your computer or mobile device and an internet connection.
Using chat
Using the chat feature, you can instant message with an individual colleague or a group of colleagues.
Support
- University affiliates: Submit a Help request.
- SHC affiliates: Call 650.724.4357 (4-HELP)
- SCH affiliates: Call 650.498.7500
Cisco provide additional documentation about Jabber, although not all the features they include are available at Stanford.