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Chat With People From Other Stanford Affiliations

Did you know that you can use Jabber to talk to people outside of your organization? This means that Stanford University employees can communicate with employees from Stanford Health Care and Stanford Children's Health and vice versa. 

The instructions to chat are different for each affiliation, but in all cases, you must first add the person as a contact.  Instructions for adding contacts are available in the Jabber Quick Guides under The Basics > Managing Contacts > Adding Contacts. Locate your affiliation below and use this additional information when performing that procedure.

Stanford University

  • To add Stanford Health Care (SHC) contacts, use their SID@stanfordmed.org address.
  • To add Stanford Children's Health (SCH) contacts, use their SCH email address (e.g., jdoe@lpch.org).

Stanford Health Care (SHC)

  • To add university contacts, use their SUNetID@stanford.edu email address (e.g., jdoe@stanford.edu).
    To find a university contact’s SUNet ID, visit stanfordwho.stanford.edu.
  • To add Stanford Children's Health (SCH) contacts, use their SCH email address (e.g., jdoe@lpch.org).

Stanford Children’s Health (SCH)

  • To add university contacts, use their SUNetID@stanford.edu email address (e.g., jdoe@stanford.edu).
    To find a university contact’s SUNet ID, visit stanfordwho.stanford.edu.
  • To add Stanford Health Care (SHC) contacts, use their SID@stanfordmed.org address.

Notes

  • You cannot use Jabber to chat with people who use Google, Yahoo, or AIM chat services. These services do not use the same protocol (XMPP).
  • Do not attempt to search for someone from another affiliation by using the Search feature within Jabber. The Search feature only works for searches within an affiliation at Stanford (i.e., Stanford University employees searching for other Stanford University employees, or Stanford Health Care employees searching for other SHC employees).
  • If you are chatting with someone who has a different affiliation at Stanford or who is outside of Stanford, you are not able to see that person's availability status until you add them as a contact and they accept your authorization request.
  • If you are an employee from Stanford University and you receive a contact request from someone at SHC, you will only see their SID number instead of their full name. To see their name in future chats, you must add them as a contact and change their display name. 
Last modified April 30, 2018