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Jabber for Android Quick Start Guide

The instructions on this page apply to Cisco Jabber version 11.5. For those who have upgraded their Cisco Jabber to version 11.7, see the Cisco Jabber for Android 11.7 Quick Start Guide. Note that not all features are supported at Stanford.

The Cisco Jabber app allows you to use your Android for instant messaging and collaboration. Jabber for Android has many of the same features as Jabber for other devices, but not all features are available to all users. If the feature is not available in your department, its control icons are grayed out. 

The navigation drawer allows you to: search for contacts, view and edit your availability status, access your features, edit your settings, and view account information or sign out of your account.

Tap any of the above numbered items to use the navigation drawer. Use the toggle button (three horizontal lines stacked on top of each other in the top left-hand corner) to switch between the navigation drawer and whatever menu item you wish to view. 

  1. Search for contacts. 
  2. View and edit your availability status. 
  3. Access your features.
  4. Edit your settings. 
  5. View account information or sign out of your account. 

Custom status messages

Choose your status message, which includes "Available," "Away," or "Do Not Disturb." You may also create your own custom status

You can create up to three custom status messages for each availability state. Tap the plus sign in the top right-hand corner, enter your new status message, and then tap Save

View a contact's profile

  1. Tap Contacts in the navigation drawer. 

    Navigation drawer screen
  2. Tap the name of the person whose profile you wish to view. 
  3. A chat window will appear. Tap the three dots in the upper right-hand corner and then tap View Profile

    Tap view profile
  4. You are now able to view details for a contact, which can include their email addresses and phone numbers.

    Profile appears

Chat window

Chat windows contain contact picture and availability state and chat menu

Chat windows contain a contact picture (if available) and availability state and the chat menu.

The chat menu has options to join a webex meeting or view the profile of the person with whom you're chatting

The chat menu can include controls to hold a WebEx meeting or view the profile of the person with whom you're chatting. Access the chat menu by tapping the three vertical dots in the top right-hand corner of the screen.

Collaboration controls

Tap plus sign in bottom right corner to view collaboration controls

Access your collaboration controls by tapping the plus sign to the right of the emoticon symbol within any chat window. Collaboration controls allow you to send a photo or add a participant to your chat. Depending on your affiliation with Stanford, you may also have the options to send a file, share a video, or access your cloud or files. 

Call a contact

Note: Video should automatically be enabled whenever you make a call. If it's not and you would like video to be enabled, you might need to configure your settings. Tap Settings in the navigation drawer, then Audio and Video, then tap Send Automatically under Video (button should be blue).  

To call a contact, you can either tap Recents in the navigation drawer for a list of people you have recently contacted and tap their name to call them again, or you can follow the instructions below.

  1. Tap Contacts in the navigation drawer. 

    Tap Contacts
  2. Tap the name of the contact you want to call.

    Tap the name of the person you want to contact.
  3. A chat window will open. Tap the phone icon in the upper right corner to call your contact. 

    Tap the phone icon to call
  4. Once in the call, there are options to mute yourself, disable video, and to hang up (the red phone button).

    Once in the call, there are options to mute yourself, disable video, and to hang up (the red phone button).
Last modified January 24, 2017