Rates
There are four options to engage in this consulting service. Use cases and rate models for each of these options follow.
| Options | Use Cases | Rate Model |
|---|---|---|
| Quick Support (Up to one hour) |
Bug fixes, debugging, general questions, repository or continuous integration help | No charge for Stanford faculty, staff, students. RSE staff will scope out work if it will take longer than one hour. |
| A La Carte | This option is best for short-term projects (less than 10 hours) with a well-defined scope of work (e.g. building, testing and deployment containers, developing packages and documentation). | Rate options include:
|
| Subscription | This option is best when ongoing support is required. It is typically two to three hours per month. Use cases include:
|
Client and RESE determine the number of hours per month for the engagement. RSE staff tracks hours. If the number of hours exceeds what was agreed to, a new baseline will be established with the client. |
| Service Contract (Project Based) |
This option is best when one or more quarters of dedicated work (full or part-time) is required. Frequently, this work is written into grant requests for funding. |
The rate is determined by the type of work and the number of contracted hours. Maintenance and general support are considered basic compared to focused development. |
