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Room Support and Video Conferencing Hardware Repair Rates

Room Support Service (Highly Recommended)

Room support

  • Includes remote support via phone hotline, routine room sweeps, in-room documentation, and three incidents per month
$36 per room, per month

Additional incidents

  • Incidents beyond the pooled number of included incidents, for equipment under warranty
$30 per incident
Video Conferencing Hardware Repair

Repairs for hardware not under warranty

$134 per hour plus materials, first hour free

In September 2017, this rate will change to $138.

Last modified May 8, 2017