Three onsite pre-meeting consultations or in-meeting remote escalations are included per month.
Rooms supported by the same Project Task Award (PTA) pool their total included incidents. For example, 10 rooms supported by the same PTA would be covered for 30 consultations or remote escalations per month.
Any additional pre-meeting consultations or in-meeting remote escalations incur a per-incident rate.
Virtual Meeting and Webinar Support
|Clients with a Computer Resource Consulting (CRC) support contract||
$91.70 per hour
|Clients without a CRC support contract||
$114.50 per hour