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Room Support and Virtual Meeting and Webinar Support Rates

Three onsite pre-meeting consultations or in-meeting remote escalations are included per month.

Rooms supported by the same Project Task Award (PTA) pool their total included incidents. For example, 10 rooms supported by the same PTA would be covered for 30 consultations or remote escalations per month.

Any additional pre-meeting consultations or in-meeting remote escalations incur a per-incident rate.

Room Event Support
Hire a technician to setup and troubleshoot video conferencing equipment for your event

$94 per hour for clients with a Computer Resource Consulting (CRC) support contract

$117.35 per hour for clients without a CRC support contract
Remote support via phone hotline, routine room sweeps, in-room documentation, and three incidents per month

$45.85 per room, per month
Incidents beyond the pooled number of included incidents for equipment under warranty

$30 per incident

 

Virtual Meeting and Webinar Support
Clients with a Computer Resource Consulting (CRC) support contract

$94 per hour 
Clients without a CRC support contract

$117.35 per hour 
Last modified August 31, 2023