On-Call Services are charged at a standard rate of $99 per hour. In September 2017, this rate will change to $102.
Below are some estimates for common services provided by On-Call Services at your site.
|Services||At Client Site|
|Diagnosis (fee waived if we do repair)||~1 hour|
|Desktop Troubleshooting and Repair||~1 hour|
|New Hire Onboarding and Computer Set up||~3 hours|
|New Computer Setup — Connect to Network, Install ESS** and Client Software||~2 hours|
|OS Installation, Basic (OS only, no apps or data migration)||~2 hours|
|OS Installation, Full (OS, apps and data migration)||~4 hours|
|Data Migration||~2 hours|
|Virus/Spyware Removal||~2 hours|
|Data Backup||~2 hours|
|Hardware Installation and Configuration||~1 hour|
|PDA Setup and Configuration||~1 hour|
|Network Hardware Installation and Configuration (Client Site Only)||~1 hour|
|Configure Network Access||~1 hour|