Effective Nov. 1, 2021, all new phone handsets are offered as a one-time purchase for Healthcare clients. Please see the Changes to Cisco Phone Lease Policy FAQ for additional information.
Telephone models available for purchase
Due to current supply and demand challenges, prices are subject to change.
For detailed information about phone equipment, visit How to Use Your Phone.
|CISCO VoIP Telephone Sets||One-Time Purchase Price|
|Cisco 8865 (video desk phone)||$325|
|Cisco 8821 (wireless)||$420|
|Cisco 8831 (conference phone)||$735
(does not include microphone)
|Cisco 8831 (conference phone with microphone)||$880|
|Non-VoIP (copper line) Telephone Sets||Purchase Price|
|ITT Basic Wall||$34|
Warranty: Cisco Handsets carry a 90-day warranty from the date of purchase. The warranty covers any defects from manufacturing or workmanship. Warranty does NOT cover issues relating to customer abuse, power outages, liquid spills, or any other accidents. Unapproved cleaning practices of handsets are also NOT covered under the manufacturer's warranty.
Note: After the phone equipment has been provisioned, the device cannot be returned unless it is found to be defective within the warranty period.
Equipment Repairs/Rush Fee
|Repair visit: technician determines problem is with service providers equipment||no charge|
|Repair visit: technician determines problem as a result of facilities infrastructure||time & materials rate
billed to responsible party
|Rush fee and after-hours requests||$250 rush fee per request
(After hours = post 5 p.m. Mon - Fri, all day Sat & Sun)