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How to Verify Device Setup on the Company Portal Website

You can visit Microsoft's Company Portal website to check if your device is both enrolled in Intune (Windows, Android, or Linux) or registered in Intune (macOS, iOS, and iPadOS) and compliant with the university security requirements. This is required to access Stanford Microsoft resources, including Outlook email, OneDrive, and Teams. 

Your device must be set up in Intune

Your device will only appear on the company portal website after you have successfully completed the one-time Intune setup process for the device you want to add. If you haven't already done this, select your device type and follow the directions below. Refer to the Stanford Intune Migration Guide for more details. 

Verify Intune enrollment

Follow these steps to check if your device is enrolled in Intune.

  1. Open your preferred web browser on any device with internet access. (You do not need to use the device you are verifying.)
  2. Navigate to the Microsoft Company Portal website at https://portal.manage.microsoft.com/devices.
  3. Sign in using your <sunetid@stanford.edu> account.
  4. Locate your device in the device list. Devices are displayed by their assigned device name. If you are unsure of your device name, you can find it in your device's system settings:
    • Windows: Settings > System > About
    • Android: Settings > About Phone or About Device
    • Linux: Settings > Details or Settings > About
  5. Select your device from the list to view its details.
  6. Verify that the management information displays correctly based on your device platform:
    • macOS and iOS/iPadOS: The device details should display "Managed by Jamf Device Compliance" indicating successful integration with Jamf Pro.
      managed by
       
    • Windows, Android, Linux: The device details should display an "Ownership Type" field. These platforms will not show a "Managed by" designation.
      ownership type
       

Check Compliance

For Windows and Linux

  • Clicking the “Check status” command on the Company Portal website refreshes the page but doesn't appear to trigger a reassessment of a device’s compliance calculations.
  • Although Windows device compliance can be checked on the web site, we recommend using the Company Portal app instead. For detailed, Windows-specific instructions, see How to Remediate Windows Compliance with the Company Portal App.

For macOS and iOS

Follow these steps to verify that your device meets the university's compliance requirements.

  1. Follow steps 1–5 under “Verify Intune enrollment” to view the device details on the Company Portal website.
  2. If you see a message like “This device cannot access company resources” or “This device will soon be unable to access company resources,”click the carrot icon to the right to view the list of issues.
    cannot access

  3. Specific compliance issues will be shown. Clicking the “Show more” option will expand the box and provide a description of the issue and recourse.

    screenshot show more view

If your device doesn't appear in the Company Portal

Device records may take up to 15 minutes to appear in the Company Portal following enrollment or registration. If the device does not appear after this time, please escalate the issue to the appropriate support team.

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