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How to Uninstall VLRE

macOS

  1. Download and run VLRE Cleaner.pkg.
     
  2. VLRE Cleaner.pkg is downloaded to the default downloads location with Safari.app.
     
  3. Launch VLRE Cleaner.pkg.

(If you see the error "VLRE Cleaner.pkg can't be opened because Apple cannot check it for malicious software" hit OK to close the popup, then right click/control click on downloaded VLRE Cleaner.pkg and select "Open", then click the "Open" button when the error shows again.)

 

  1. After running VLRE Cleaner.pkg confirm that /Library/Application Support/Stanford/VLRE/ contains only files called vlre_config.plist and VLRE_ID.txt.
     
    • If the VLRE client might have been copied from another computer (for example, by way of a Time Machine back-up), and if that previous computer will remain in use, be sure to delete VLRE_ID.txt manually, or else the old and the new systems will have the same VLRE client ID.

Windows

  1. Navigate to C:\ProgramData\Stanford\VLRE and run the UninstallVLRE application

Alternatively, for older installations:

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