macOS
- Download and run VLRE Cleaner.pkg.
- VLRE Cleaner.pkg is downloaded to the default downloads location with Safari.app.
- Launch VLRE Cleaner.pkg.
(If you see the error "VLRE Cleaner.pkg can't be opened because Apple cannot check it for malicious software" hit OK to close the popup, then right click/control click on downloaded VLRE Cleaner.pkg and select "Open", then click the "Open" button when the error shows again.)
- After running VLRE Cleaner.pkg confirm that /Library/Application Support/Stanford/VLRE/ contains only files called vlre_config.plist and VLRE_ID.txt.
- If the VLRE client might have been copied from another computer (for example, by way of a Time Machine back-up), and if that previous computer will remain in use, be sure to delete VLRE_ID.txt manually, or else the old and the new systems will have the same VLRE client ID.
Windows
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Navigate to C:\ProgramData\Stanford\VLRE and run the UninstallVLRE application
Alternatively, for older installations:
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Follow instructions to Uninstall or remove apps and programs in Windows.
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Select Stanford VLRE Service.
