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Stanford University: Install Jabber on Windows

Additional instructions for downloading the latest version of Jabber: Close out the Jabber application to complete the installation. Jabber cannot be upgraded while the app is open and running. By default, if Jabber is running the upgrade will retry after the next time the computer reboots. After rebooting the application, Jabber will be updated. You can confirm which version of Jabber you are using while the app is open by selecting the drop down menu titled “Jabber” and clicking on “About Jabber.” 

Jabber lets you connect and collaborate with your Stanford colleagues through a variety of communication channels using your computer.

The installation and sign-in instructions vary according to your affiliation. The following instructions apply to Stanford University affiliates. See Stanford Health Care: Install Jabber for Windows or Stanford Children's Health: How to Sign in to Jabber for additional instructions.

System requirements

  • Microsoft Windows 8 (or later)


  1. Download Cisco Jabber for Windows.
  2. Double-click the downloaded  CiscoJabberSetup<version number>.msi file to start the installation.
  3. Read the notices and disclaimers and then click Accept and Install.
    Click Accept and Install
  4. You may have to wait for Cisco Jabber to be installed.
    Please wait while Cisco Jabber is installed. This may take several minutes.
  5. Click Yes to allow Jabber to install software on your computer.
    Do you want the following program to install software on this computer? Click Yes to install Jabber.
  6. When the Cisco Jabber installer has completed, click Finish.
    Click Finish

Sign in

  1. After you have opened the Jabber application, the WebLogin screen appears. Enter your SUNet ID and your SUNet ID password and then click Login. Two-step authentication may also be required.
    WebLogin window

Sign out

  1. Click on your profile icon in the upper left-hand corner and then click Sign out.
Last modified April 13, 2022