Fiscal Year 2024 Rate Changes
On Sept. 1, 2023, rates will change for some of the technology services* provided by University IT.
The tables below list the majority of our planned rate changes for services that are broadly available to our community. There are other services unique to specific groups — and not offered broadly or published here — that will also experience rate changes.
For more information, please visit the rates section of our website.
Accounts and Access
| Service | Description | FY23 Rate | FY24 Rate |
|---|---|---|---|
| Account Sponsorship | Full account SUNet ID sponsorship (monthly) | $16 | $18 |
| Access Control | Electronic access control (monthly) | $32.10 | $32.90 |
| Electronic alarm contact (monthly) | $9.90 | $10.15 | |
| Point-to-Point Circuits | Point-of-sale reader circuit (monthly) | $16.60 | $17 |
| Video Surveillance | Video software per camera (monthly) | $36.70 | $37.60 |
Backup and Storage
| Service | Description | FY23 Rate | FY24 Rate |
|---|---|---|---|
| Backup & Recovery | Backup and Recovery for Servers (BaRS) (one-time) | $0.30 per GB | $0.04 per GB |
| Storage | Server storage (High performance) (monthly) | $0.30 per GB | $0.31 per GB |
| Virtual machine (VM) storage (monthly) | $0.30 per GB | $0.31 per GB |
Communications
| Service | Description | FY23 Rate | FY24 Rate |
|---|---|---|---|
| Circuits | On campus activation (one-time) | $719 | $755 |
| On campus (monthly) | $122 | $128 | |
| Off campus activation (one-time) | $719 | $755 | |
| Off campus (monthly) | $238 | $250 | |
| North campus activation (one-time) | $719 | $755 | |
| North campus (monthly) | $443 | $465 | |
| Contact Centers | Agent Call Recording (monthly per named agent) | $20.50 | $21.55 |
| Callback Assist (one-time) | $1,000 | $1,050 | |
| Workforce Manager License (monthly per named agent) | $8.10 | $8.50 | |
| Agent Call Recording, Quality Monitoring, and Workforce Management (monthly per named agent) | $67 | $70.35 | |
| Telephones | Dedicated toll free numbers (monthly) | $34.20 | $35.90 |
| Call Handler per menu (monthly) | $45.60 | $47.90 | |
| Video medical interpreters (VMI) (one-time) | $153 | $161 | |
| Specialty Alarm (monthly) | $42.10 | $44.20 | |
| Telephone Equipment | Healthcare: Cisco 7841 (one-time) | $154 | $160 |
| Residential | Internet (monthly) | $66.10 | $69.40 |
| Internet and phone bundle (monthly) | $98 | $103 | |
| Video Conferencing Event Support | Hourly for new and existing clients (one-time and monthly) | $91.70 | $94 |
| Room Support | Per room (monthly) | $44.75 | $45.85 |
| Hourly for clients without CRC support contract (one-time) | $114.50 | $117.35 |
Desktop Computing and Support
| Service | Description | FY23 Rate | FY24 Rate |
|---|---|---|---|
| Contracted Desktop Support (hourly) | Hourly for new and existing clients (one-time and monthly) | $91.70 | $94 |
| Workstations (monthly) | Fewer than 200 workstations (monthly) | $68.80 | $70.50 |
| More than 200 workstations (monthly) | $67.60 | $69.30 | |
| More than 500 workstations (monthly) | $63.10 |
$64.70 |
|
| Premium: High-touch areas. Provides additional response times, senior technicians, and extended support hours. (monthly) | $246.10 | $252.25 | |
| Limited: Light-touch areas. Areas with staff who require occasional support. (monthly) | $33.60 | $34.45 | |
| Deployment Next Generation (DiNG) | Per workstation (monthly) | $2.75 | $2.80 |
| Lab Support | Per workstation (monthly) | $20.65 | $21.15 |
| On-Call Services | Hourly (one-time) | $114.50 | $117.35 |
| Stanford University Hardware Program (SUHP) | Unit fee (monthly) | $5 | $5.10 |
| Virtual Desktop Infrastructure (VDI) | Tier 1: Standard (monthly per device) | $46.10 | $47.25 |
| Tier 2: Advanced (monthly per device) | $56.40 | $57.80 | |
| Tier 3: Enterprise (monthly per device) | $76.90 | $78.80 | |
| CRC VDI support (monthly per device) | $3.30 | $3.35 |
Networks and Connectivity
| Service | Description | FY23 Rate | FY24 Rate |
|---|---|---|---|
| Net-to-Switch | 24 Port 10GbE distribution switch (monthly) | $300 | $315 |
| 48 Port 10G distribution switch (monthly) | $514 | $540 | |
| 12 Port 1Gb w/10G uplink (monthly) | $76.40 | $80.20 | |
| 24 Port 1Gb w/10G uplink (monthly) | $185 | $194 | |
| 48 Port 1Gb w/10G uplink (monthly) | $282 | $296 |
Research Computing
| Service | Description | FY23 Rate | FY24 Rate |
|---|---|---|---|
| Research Computing Server Hosting | Pre-populated full rack (monthly) | $237 | $246.50 |
| Stanford-provided full rack (monthly) | $285 | $296.40 | |
| Pre-populated half rack (monthly) | $118.50 | $123.25 | |
| Stanford-provided half ralk (monthly) | $142.50 | $148.20 | |
| Oak Storage | Access to and management of 250TB research storage space (FILESPACE) (monthly) | $587 | $600 |
| Access to and management of gateway to Oak Storage (monthly) | $76 | $79 | |
| Management of disk array unit purchased separately by PI (JBOD) (monthly) | $739 | $787 |
Servers and Data
| Service | Description | FY23 Rate | FY24 Rate |
|---|---|---|---|
| Database Administration | Oracle database administration with business hours support(monthly) | $167 | $171.15 |
| Oracle database administration with 24x7 support (monthly) | $887 | $909.15 | |
| Microsoft SQL database administration with business hours support (monthly) | $138 | $141.45 | |
| Microsoft SQL database administration with 24x7 support (monthly) | $500 | $512.50 | |
| MySQL database administration with business hours support (monthly) | $108 | $110.70 | |
| MySQL database administration with 24x7 support (monthly) | $424 | $434.60 | |
| System Administration (Linux, Windows Server) | Comprehensive support, business hours (monthly) | $485 | $497.10 |
| Comprehensive support, 24x7 (monthly) | $539 | $552.45 | |
| Server Hosting (Facilities) | By rack unit (shared rack space) (monthly) | $24 | $25.20 |
| Medium rack (up to 4 kW) (monthly) | $480 | $504 | |
| Large rack (up to 8 kW) (monthly) | $742 | $779 | |
| By square foot (monthly) | $25.70 | $27 | |
| Installation (per server, one-time) | $625 | $656 | |
| 10G ethernet ports (per connection, one-time) | $400 | $420 | |
| Virtual Server | BCPU: $10.15 per CPU (monthly) | $10.15 | $10.40 |
| Memory: $12.20 per GB memory (monthly) | $12.20 | $12.50 |
Time and Materials
| Service | Description | FY23 Rate | FY24 Rate |
|---|---|---|---|
| Hourly Labor (not covered by a monthly service charge) | Service deployment and administration (one-time) | $160 | $168 |
| Design and development (one-time) | $205 | $215 | |
| CAD drawings (one-time) | $96 | $101 | |
| Project management (one-time) | $160 | $168 | |
| IT Facilities Engineering/Design and Construction Project Management (one-time) | $191 | $201 | |
| Rush and After Hours | Rush service requests (one-time) | $250 | $263 |
| After-hours/emergency requests (one-time) | $240 | $252 |
*Please contact Stanford Web Services and Technology Training directly for information about their rate changes.
*Applicable for the units who pay UIT directly for Converged Communications, the rate will increase by approximately 5% for FY23.
