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Consulting and Development

University IT offers advice on the purchase of computers and computer-related products and participates in campus wide negotiated special pricing with Apple, Lenovo, and Dell. Software and hardware support are available for faculty, staff, and students from a central IT Service Desk. Fee-based contract support is available for Stanford schools, departments, and institutions. A variety of tools and services are available for technical support staff to centrally manage desktop computers using automated processes.

In cooperation with the University Purchasing Office, University IT participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Apple at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

In cooperation with the University Purchasing Office, University IT participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Dell at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

In cooperation with the University Purchasing Office, University IT participates in campus wide agreement negotiations and special-to-Stanford product and bundles selection. The Lenovo at Stanford web site complements the Purchase Program: it is a web site where Stanford students, faculty, and staff can find links to the specially-negotiated purchasing deals, hardware/software information, system and security news, and support resources and documents.

Computer Resource Consulting (CRC) provides for-fee computer/server support to Stanford schools, departments and institutions. CRC offers clients the time- and cost-saving advantages of having their own departmental IT support without having to manage IT staff themselves.

On-call Services provides support for the desktop, server, network, hardware, and software needs of departments and faculty/staff individuals. On-call consultants deliver rapid response, informed expertise, and consistently high-quality technical solutions.

Desktop Configuration Management (DCM) enables departments to standardize the configuration settings on their desktop computers using an automated process. This service is available for both Windows and Macintosh desktop computers.

The Stanford Whole Disk Encryption service is for both Windows and Macintosh desktop and laptop computers. This service will secure data using standard NIST-approved encryption of the computer hard disk. Once installed, all files are automatically encrypted. The data is protected at rest as long as the hard disk is password protected.

BigFix protects your computers with automatic security updates for operating systems and other popular software.

The Stanford IT Help Desk is the University's central support service for IT, especially in the areas of systems trouble, network connectivity, and the use of supported desktop applications (Essential Stanford Software). The Help Desk teams provide two stages of support to faculty, staff, and students: an attempt to resolve problems or answer questions within ten minutes or, if quick resolution is not appropriate or achievable, assignment to a consultant for in-depth assistance.

Oracle Business Intelligence - Enterprise Edition (OBIEE) enables users to access a full range of reporting and analysis tools, including interactive dashboards, ad hoc queries, financial reports, and search.

A consolidated repository of Stanford person and organization data may be used by authorized entities to conduct University business and serve Stanford’s instructional, research, and public service missions.

Provide on-demand remote support for desktops, laptops, and mobile devices without traveling to the customer's work site.

Borrow an iPad, MacBook, or Surface Pro when traveling to a high-risk country to reduce your exposure to data and identity theft.