Order new service, upgrade your device, or disconnect a service
Give your phone and plan information to your department contact. Your department contact will submit your request through the Order IT website.
- Current faculty and staff affiliated with Stanford University, Stanford Health Care, and Stanford Children's Health
- University and Hospital departments can charge services to their department account.
- Faculty and staff are eligible for Stanford employee discounts on personal purchases. Faculty and staff discounts differ from student discounts.
- Submit a Help request to the Mobile Device Services Team.
- Call our mobile support desk at [University & SCH] 5-HELP (725-4357) or [SHC] 4-HELP (724-4357)
- The Mobile Device Services office is located at 505 Broadway | Cardinal Hall Rm C415 | Redwood City, CA 94063. ID Mail 8814. Office hours are Monday through Friday, from 9 to 11:30 a.m. and 1:30 to 4 p.m., by appointment only.
- Order, change, or discontinue services through the OrderIT website.