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Option 1: Apple Care+
AppleCare+ for iPhones provides coverage for up to two incidents of accidental damage from handling. Each incident is subject to a service fee plus applicable tax.  It is at your department’s discretion to cover payment/reimbursements made via PCard or personal Credit Card.

All Apple Care+ Repair Requests must be made through Apple.  To file a claim, call (800) 275-2273 or visit the Apple Store Genius Bar.  For your convenience, the nearest Apple Store is located at the Stanford Shopping Center near Nieman Marcus (650) 798-6180.  Click the Confirm Apple Care+ Purchase button on this page to confirm that Apple Care+ was purchased for your device.

Note:  Before bringing in your device, it is recommended you back up your device’s data.

Option 2:  Order a Replacement Device
Have your Admin/Department Contact place an order in OrderIT for a new replacement device.  For more information, use the button on the right side of this page.

Designed for

University students, faculty, and staff; Stanford Hospital & Clinics staff; Stanford Children's Health staff.


A personal credit card or departmental Purchasing card.

Last modified September 9, 2021