Stanford health care employees who qualify for a Stanford business mobile phone will need to contact their Departmental STAR or Admin to order, change or cancel mobile device service. If you are a Departmental STAR or Admin, select the Add Mobile Device Service or Change or Cancel Mobile Device Service quick buttons at the top of this page or choose from the mobile device service options below.
SHC policy for Mobile Device Orders: The SHC standard devices for all new lines of service and upgrades are iPhone 13-128GB, iPhone 13 Mini-128GB, and Samsung S22-128GB. All other devices (iPhone 13-Pro) will require approval from Jeff Montague (firstname.lastname@example.org), Jimmy Yu (email@example.com), or Ann-Marie Yap in order to proceed with a non-SHC standard device.
Request to add features, change plans or cancel service
Inquire about a mobile device(s) upgrade eligibility
For travelers who are traveling outside of the country and require an international plan
Request billing details for questions regarding your bill
See a list of all the tickets you have submitted by clicking the button below.
Click the learn more links below to view helpful documents, or choose from the following support options to request additional help.