Stanford health care employees who qualify for a Stanford business mobile phone will need to contact their Departmental STAR or Admin to order, change or cancel mobile device service. If you are a Departmental STAR or Admin, select the Add Mobile Device Service or Change or Cancel Mobile Device Service quick buttons at the top of this page or choose from the mobile device service options below.
Add Mobile Device Service
SHC policy for Mobile Device Orders: The SHC standard devices for all new lines of service and upgrades are iPhone 15-128GB and Samsung S24-128GB. All other devices (Pro Series, Ultra Series, etc.) will require approval from Jeff Montague (jmontague@stanfordhealthcare.org), Jimmy Yu (jiyu@stanfordhealthcare.org), or Ann-Marie Yap to proceed with a non-SHC standard device.
Change or Cancel Mobile Device Service
Request to add features, change plans, or cancel service
SHC policy for Mobile Device Orders: The SHC standard devices for all new lines of service and upgrades are iPhone 15-128GB and Samsung S24-128GB. All other devices (Pro Series, Ultra Series, etc.) will require approval from Jeff Montague (jmontague@stanfordhealthcare.org), Jimmy Yu (jiyu@stanfordhealthcare.org), or Ann-Marie Yap to proceed with a non-SHC standard device.
Check upgrade eligibility
Inquire about a mobile device(s) upgrade eligibility
Request international plan
For travelers who are traveling outside of the country and require an international plan
Request billing details
Request billing details for questions regarding your bill
Review Your Submitted Tickets
See a list of all the tickets you have submitted by clicking the button below.
