Stanford University (SU) Mobile Ordering

Mobile Device Service Options

Stanford hospital employees who qualify for a Stanford business mobile phone will need to contact their Departmental STAR or Admin to order, change or cancel mobile device service. If you are a Departmental STAR or Admin, select the Add Mobile Device Service or Change or Cancel Mobile Device Service quick buttons at the top of this page or choose from the mobile device service options below.

Add Mobile Device Service

Request to add new mobile device service

Add Mobile Device Service »

Change or Cancel Mobile Device Service

Request to add features, change plans or cancel service

Change or Cancel Mobile Device Service »

Check upgrade eligibility

Inquire about a mobile device(s) upgrade eligibility

Check upgrade eligibility »

Request international plan

For travelers who are traveling outside of the country and require an international plan

Request international plan »

Request billing details

Request billing details for questions regarding your bill

Request billing details »

Review Your Submitted Tickets

See a list of all the tickets you have submitted by clicking the button below.

Review Your Submitted Tickets »

Get Help

Click the learn more links below to view helpful documents, or choose from the following support options to request additional help.

Learn More

How to Order Cell Phones and Mobile Devices
How to Change or Cancel Mobile Device Services
Explore training videos on how to submit requests in the section below.

Support Options

Submit a Help request to the Mobile Device Services Team.
Call our mobile support desk at 5-HELP opt 3 (650-725-4357)
The Mobile Device Services office is located at 505 Broadway | Cardinal Hall Rm C415 | Redwood City, CA 94063. ID Mail 8814. Office hours are Monday through Friday, from 9 to 11:30 a.m. and 1:30 to 4 p.m., by appointment only.

Submit a Mobile Device Help Request