Proposed FY25 Rate Changes
On Sept. 1, 2024, rates will change for some of the technology services* provided by University IT.
The tables below list the majority of our proposed rate changes for services that are broadly available to our community. There are other services unique to specific groups — and not offered broadly or published here — that will also experience rate changes.
For more information, please visit the rates section of our website.
Accounts and Access
| Service | Description | FY24 Rate | FY25 Rate |
|---|---|---|---|
| Account Sponsorship | Sponsored Accounts (monthly) | $18 | $19 |
| ID Card Readers and Access Control | Electronic access control (monthly) | $32.90 | $34.20 |
| Electronic alarm contact (monthly) | $10.15 | $10.55 | |
| Additional Services | Workstation interface (monthly) | $23.80 | $24.75 |
| Privilege, access control, access schedule changes, or standard reports per occurance (monthly) | $84.70 | $88.10 |
Backup and Storage
| Service | Description | FY24 Rate | FY25 Rate |
|---|---|---|---|
| Backup & Recovery | CrashPlan (one-time) | $5.75 | $6 |
| Storage | Wasabi S3-Compatible Cloud Object Storage billing administration (monthly) | $5.45 per account | $5.67 per account |
Communications
| Service | Description | FY24 Rate | FY25 Rate |
|---|---|---|---|
| Circuits | On campus activation (one-time) | $755 | $785 |
| On campus (monthly) | $128 | $133 | |
| Off campus activation (one-time) | $755 | $785 | |
| Off campus (monthly) | $250 | $260 | |
| North campus activation (one-time) | $755 | $785 | |
| North campus (monthly) | $465 | $484 | |
| Contact Centers | Agent Call Recording (monthly per named agent) | $21.55 | $22.40 |
| Callback Assist (one-time) | $810 | $842 | |
| Workforce Manager License (monthly per named agent) | $8.50 | $8.85 | |
| Agent Call Recording, Quality Monitoring, and Workforce Management bundle (monthly per named agent) | $70.35 | $73.15 | |
| Telephones (Advanced Communications Services) | Advanced Phone Tree (monthly) | $54 | $56.15 |
| Call Handler per menu (monthly) | $47.90 | $49.80 | |
| Video Medical Interpreters (VMI) (one-time) | $161 | $167 | |
| Specialty Alarm (monthly) | $44.20 | $45.95 | |
| Standard Phone (monthly) | $61.20 | $63.65 | |
| Dedicated toll free number (monthly) | $35.90 | $37.35 | |
| Telephone Equipment | Faculty and staff | Cisco 8851 (monthly) | $6.50 | $6.75 |
| Healthcare | Cisco 7841 (one-time) | $160 | $166 | |
| Healthcare | Cisco 8821 (one-time) | $454 | $472 | |
| Healthcare | Cisco 8851 (one-time) | $234 | $243 | |
| Healthcare | Cisco 8831: conference phone (one-time) | $794 | $826 | |
| Healthcare | Cisco 8831: conference phone with microphone (one-time) | $950 | $988 | |
| Healthcare | Cisco 8865: video desk phone (one-time) | $351 | $365 | |
| Residential | Phone (monthly) | $36.50 | $37.95 |
| Internet (monthly) | $69.40 | $72.20 | |
| Internet and phone bundle (monthly) | $103 | $107 | |
| Hardware & Software A/V Support | AV for small to extra large rooms (annually) | $85-387.50 | $552 |
Desktop Computing and Support
| Service | Description | FY24 Rate | FY25 Rate |
|---|---|---|---|
| Contracted Desktop Support (hourly) | Hourly for new and existing clients (one-time and monthly) | $94 | $97.75 |
| Workstations (monthly) | Fewer than 200 workstations (monthly) | $70.50 | $73.30 |
| More than 200 workstations (monthly) | $69.30 | $72.05 | |
| More than 500 workstations (monthly) | $64.70 |
$67.30 |
|
| Premium: High-touch areas. Provides additional response times, senior technicians, and extended support hours. (monthly) | $252.25 | $262 | |
| Limited: Light-touch areas. Areas with staff who require occasional support. (monthly) | $34.45 | $35.85 | |
| Deployment Next Generation (DiNG) | Per workstation (monthly) | $2.80 | $2.90 |
| Computer Lab/Shared Workstation Support | Per workstation (monthly) | $21.15 | $22 |
| On-Call Services | Hourly (one-time) | $117.35 | $122 |
| Research Lab Support | Hourly (one-time) | $117.35 | $122 |
| Room, Virtual Meeting and Webinar Support | Per room (monthly) | $45.85 | $47.70 |
| Hourly for clients CRC support contract (one-time) | $94 | $97.75 | |
| Hourly for clients without CRC support contract (one-time) | $117.35 | $122 | |
| Additional incidents (one-time) | $30 | $31.20 | |
| Stanford University Hardware Program (SUHP) | Unit fee (monthly) | $5.10 | $5.35 |
| Virtual Desktop Infrastructure (VDI) | Tier 1: Standard (monthly per device) | $47.25 | $49.14 |
| Tier 2: Advanced (monthly per device) | $57.80 | $60.11 | |
| Tier 3: Enterprise (monthly per device) | $78.80 | $81.95 | |
| CRC VDI support (monthly per device) | $3.35 | $3.50 |
Networks and Connectivity
| Service | Description | FY24 Rate | FY25 Rate |
|---|---|---|---|
| Net-to-Switch | 24 Port 10GbE distribution switch (monthly) | $315 | $328 |
| 48 Port 10G distribution switch (monthly) | $540 | $562 | |
| 12 Port 1Gb w/10G uplink (monthly) | $80.20 | $83.40 | |
| 24 Port 1Gb w/10G uplink (monthly) | $194 | $202 | |
| 48 Port 1Gb w/10G uplink (monthly) | $296 | $308 | |
| ISP for External Stanford Affiliates | External Internal Connectivity (100Mb per second-1Gb per second) (monthly) | $2.20 per Mbps | $2.29 per Mbps |
Research Computing
| Service | Description | FY24 Rate | FY25 Rate |
|---|---|---|---|
| Research Computing Server Hosting | Pre-populated full rack (monthly) | $246.50 | $256 |
| Stanford-provided full rack (monthly) | $296.40 | $308 | |
| Oak Storage | Access to and management of 250TB research storage space (FILESPACE) (monthly) | $600 | $612 |
| Access to and management of gateway to Oak Storage (monthly) | $79 | $82 | |
| Management of disk array unit purchased separately by PI (JBOD) (monthly) | $787 | $820 | |
| Management of backup for Oak storage (monthly) | $7.17 | $7.50 |
Servers and Data
| Service | Description | FY24 Rate | FY25 Rate |
|---|---|---|---|
| System Administration (Linux, Windows Server) | Comprehensive support, business hours (monthly) | $497.10 | $517 |
| Comprehensive support, 24x7 (monthly) | $552.45 | $575 | |
| Server Hosting (Facilities) | By rack unit (shared rack space) (monthly) | $25.20 | $26.20 |
| Medium rack (up to 4 kW) (monthly) | $504 | $524 | |
| Large rack (up to 8 kW) (monthly) | $779 | $810 | |
| By square foot (monthly) | $27 | $28.10 | |
| Installation (per server, one-time) | $656 | $682 | |
| Server Hosting (Networking) | 10G ethernet ports (one-time) | $420 | $437 |
| Fiber cabling (per connection) (one-time) | $197.30 | $205 | |
| Cat6A copper cabling (per connection) (one-time) | $167.79 | $175 | |
| Cat5E copper cabling (per connection) (one-time) | $168.35 | $175 | |
| Virtual Server | Per CPU (monthly) | $10.40 | $10.82 |
| Per GB memory (monthly) | $12.50 | $13 |
Time and Materials
| Service | Description | FY24 Rate | FY25 Rate |
|---|---|---|---|
| Hourly Labor (not covered by a monthly service charge) | Service deployment and administration (one-time) | $168 | $175 |
| Design and development (one-time) | $215 | $224 | |
| CAD drawings (one-time) | $101 | $105 | |
| Project management (one-time) | $168 | $175 | |
| IT Facilities Engineering/Design and Construction Project Management (one-time) | $201 | $209 | |
| Rush and After Hours | Rush service requests (one-time) | $263 | $274 |
| After-hours/emergency requests (one-time) | $252 | $262 |
*Please contact Stanford Web Services and Technology Training directly for information about their rate changes.
*Applicable for the units who pay UIT directly for Converged Communications, the rate will increase by approximately 5% for FY25.
