The SWS Value
We, at Stanford Web Services, are your in-house partners committed to doing the right thing for you and for Stanford.
Just like you, we are part of the Stanford community. We’re proud to contribute to the mission of one of the world’s greatest institutions, and our success in doing so is based on yours. Our goal is not to sell you services. Our goal is to work closely with you in service to Stanford.
We create value for you by living our values
We devised a set of core values to guide our collaborations with clients and partners, and to help us evolve our technology strategy to address the changing needs of our university. These values are:
- Do good.
- Empower others.
- Protect Stanford.
- Value community.
- Make awesome.
You can read more about these on our blog. With these values at the heart of our service, here’s how we can create value for you.
We design products and services with you in mind
Our products and services are designed specifically with you – and all of Stanford – in mind. We aim to deliver beautiful websites that meet your digital communication needs and align with university requirements, such as branding, security and accessibility standards, and integrations with other services. And because we focus only on Stanford, we can do this faster, cheaper, and more reliably than anyone else.
We save time and money for you and for Stanford
Our Stanford-specific expertise and deep-rooted connections across the university enable us to design, develop and produce solutions that score for you and scale for the Stanford community.
Supporting hundreds of Stanford groups, we can see and invest in a broad landscape of web needs and priorities. We love to make connections between groups who have similar goals and empower efforts to grow cross-campus collaborations, as well as knowledge and cost sharing.
We leverage work from one project to benefit the next, because creating reusable tools can save money, achieve efficiencies, and more easily connect with other unique Stanford technologies.
The result: We provide smarter, faster, more creative solutions for you at below-market rates.
We connect and collaborate across campus
We rely on, learn from, and leverage the experience of our university colleagues and partners, and collaborate closely with communications and IT groups to select and connect technologies and deliver the right solutions at the right time.
To deliver the best service to Stanford, we partner closely with University Communications, the Stanford Online Accessibility Program, and University IT groups including Administrative Systems, Information Security Office, and Shared Services.
We freely share information as needed to help our Stanford colleagues, such as providing aggregate traffic trends from numerous Stanford websites, sample requests for proposals from past projects, and reports on average project costs. We even host an annual Stanford Drupal Camp, free to all for networking and training.
To serve numerous Stanford groups and work on dozens of projects at once, we employ a large team of web specialists to deliver complexity that smaller groups likely couldn’t otherwise afford. In this model, everyone who works with Stanford Web Services – whether you’re in a large school or small department – benefits from our depth of web expertise.
We hear – and we listen
By listening to you and offering sincere advice and honest feedback throughout your project, we’ll help you find the solution right for you whether that’s working with us on your website or collaborating with one of our pre-approved and trusted vendor partners. Even after launch, we – your partners, your colleagues, your neighbors across the quad – are still here, providing friendly support through in-person office hours, online assistance [link here], or dedicated support contacts.
We troubleshoot with you, navigate issues for you, and resolve problems when they arise. We face challenges with you, laugh with you, and through our close collaboration, build strong relationships with you. In time, we become a trusted part of your team.
After all, we are on the same team: the Stanford team.