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Website Support Retainer Service

In September 2022, rates will change for several of the technology services provided by University IT. To view the majority of our planned rate changes for services that are broadly available to our community, please visit this page. For more information, please visit the rates section of our website.

Our Website Support Retainer service provides on-demand assistance with your Stanford Sites-hosted website after launch. Clients with support retainers can turn to SWS to migrate content, get insights through Google Analytics, review for accessibility compliance, request training, and more. Retainers are flat-rate and billed in advance, so your requests are addressed without the need to scope and schedule a custom website project.

Features

  • Prioritized troubleshooting, site-building, and design support during regular business hours
  • Ad hoc meetings in person or via video conference
  • One retainer for departments or groups managing multiple websites

Not supported

Designed for

  • Websites on Stanford Sites that need occasional changes
  • Tasks that cannot be addressed during weekly office hours

Rates

$625 for 5hrs.  Please contact us if you have a more custom support request.

Unused hours expire and will not carry forward to the next fiscal year.

Last modified April 10, 2020