Our Website Support service provides on-demand assistance with your website after launch. Clients with support retainers can turn to SWS to maintain web content, get regular insights through Google Analytics, train content editors, and more. Support is provided through office hours, dedicated Slack channels, and occasional meetings so assistance with your website is readily available when you need it.
Features
- Prioritized troubleshooting, site-building, and design support during regular business hours
- Ad hoc meetings in person or via Zoom
- Dedicated Slack channel
- One support retainer shareable by departments or groups managing multiple websites
Designed for
Groups and departments managing websites that need occasional content updates, analytics monitoring, or troubleshooting.
Requirements
A website hosted on a Stanford-supported service, like Stanford Sites.
Rates
$625 for 5 hours
Customized support retainers are available for larger websites. Please contact us for a quote. Unused hours expire and will not carry forward to the next fiscal year.
