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User Experience Research Consulting

Collaborate with an experienced UX researcher to understand and assess the usability, user experience, and visual design of your website

In September 2024, rates will change for several technology services provided by University IT. View FY25 rate changes.

Our User Experience (UX) Research Consulting service offers campus units an opportunity to collaborate with an experienced design researcher on understanding and assessing the usability, user experience, and visual design of their website, application, or mobile app. We partner with you to:

  • Lead design/technology project discovery 
  • Evaluate and identify the issues that your users may encounter while using your website, application, or mobile app, or online service
  • Test critical tasks on your site to ensure they are easy to accomplish
  • Perform design research to understand your users' needs
  • Test usability of your website, application, or mobile app 
  • Test new website, application, or mobile app features and functionality

What we offer

To explore the usability, user experience, and visual design of your website, application, or mobile app, the UX Research Consulting team may complete activities, including:

  • Design/technology project discovery
  • Stakeholder facilitation
  • Design research (user testing, surveys, workshops)
  • Competitive analysis
  • Heuristic analysis 
  • Task analysis
  • Product and user experience design 
  • User interface and visual design

The UX Design Consulting team delivers to you:

  • Design experience findings and approaches document, which includes results of the design research and analyses 
  • Product and user experience strategy recommendations and documentation

Designed for

  • Groups that are building a new website, application, or mobile app and would like guidance on how to improve any aspect of the user experience and/or design
  • Groups with an existing website or application that would like advice on how it can be improved
  • Groups starting a new service, product, or project and want to ensure user experience and usability are considered at every stage


  • Rates vary by project requirements. Projects are billed on a time and materials basis.
  • Rates vary for quarter-time, half-time, or full-time FTE on a temporary or long-term basis for team augmentation.
  • All services can be optimized to fit your project budget.

See also

User Experience Design Consulting

Last modified May 6, 2024