Our User Experience (UX) Research Consulting service offers campus units an opportunity to collaborate with an experienced design researcher on understanding and assessing the usability, user experience, and visual design of their website, application, or mobile app. We partner with you to:
- Lead design/technology project discovery
- Evaluate and identify the issues that your users may encounter while using your website, application, or mobile app, or online service
- Test critical tasks on your site to ensure they are easy to accomplish
- Perform design research to understand your users' needs
- Test usability of your website, application, or mobile app
- Test new website, application, or mobile app features and functionality
Features
- Design/technology project discovery
- Stakeholder facilitation
- Design research (user testing, surveys, workshops)
- Competitive analysis
- Heuristic analysis
- Task analysis
- Product and user experience design
- User interface and visual design
- Post-launch user testing and validation to inform the continuous improvement of your website, application, or mobile app over time
Designed for
- Groups that are building a new website, application, or mobile app
- Groups with an existing website or application and would like guidance on how to improve any aspect of the user experience and/or design
- Groups starting a new service, product, or project and want to ensure user needs are considered at every stage
Rates
- Rates vary by project requirements. Most projects are billed on a time and materials basis.
- Quarter-time, half-time, or full-time team augmentation on a temporary or long-term basis is also available.
- All services can be optimized to fit your budget.
