University IT does not lease, install, or support telephone headsets.* If you need a headset, we recommend working with a vendor such as Plantronics, who can provide guidance on the selection of a headset, as well as headset support.
The resources listed below can help you select a headset:
- The Stanford University Ergonomics Program (offered by the Department of Environmental Health and Safety) can assist University faculty and staff with the purchase and support of headsets.
- Plantronics Audio Device Guide for Cisco VoIP telephones
- Plantronics support line: 1-888-752-6876
*If your University telephone service is being converted to Cisco VoIP, the installation technician will move your existing headset to your new phone and will make a "best-effort" attempt to make it work. However, we cannot guarantee that it will work or offer support beyond initial troubleshooting.