University IT does not lease, install, or support telephone headsets.* If you need a headset, we recommend working with a vendor such as Plantronics, who can provide guidance on the selection of a headset, as well as headset support.
The resources listed below can help you select a headset:
- The Stanford University Ergonomics Program (offered by the Department of Environmental Health and Safety) can assist University faculty and staff with the purchase and support of headsets.
- Plantronics Cisco Headset Solutions
- Plantronics support line: 1-888-752-6876
*If your university telephone service is being converted to Cisco VoIP, the installation technician will move your existing headset to your new phone. However, we cannot guarantee that it will work or offer support beyond initial troubleshooting.
Computer softphone headset recommendations
For computer softphone use, you’ll want to consider getting a headset that is suited for your work environment. UIT's recommended headsets has several suitable options for which UIT has negotiated lower pricing. If you need a headset, you should follow your local purchasing process. If you want to purchase directly, you should first check with your manager on reimbursement policies.