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MDM: Privacy Information

Stanford University respects your privacy, and AirWatch MDM cannot access your application data, your call history, your voicemail, or your SMS messages on your mobile device.  We cannot and do not collect your personal data, and we do not track end-user GPS location information.  AirWatch MDM enforces and periodically reports on your computer's configuration in order to ensure compliance with the University's endpoint security requirements.

Here's what we collect and why:

  • Device and network ID, and information on storage capacity, operating system, carrier, and firmware (to identify your device if it’s lost or stolen)
  • List of apps installed by MDM but not your personal apps 
  • Add/remove accounts (to set up Stanford Email and Calendar [if you opt in])
  • Add/remove restrictions (to establish minimum device management best practices such as requiring a device passcode and auto lock)
  • Remotely erase Stanford  data  (if you leave the University or you lose your device). The University will never do a full wipe of your phone.
  • Jailbreak or root detection (if you work with High Risk data, your device must use its built-in security features. Jailbreak or root detection informs you if these features have been disabled).

The collected data is considered to be Moderate Risk data in the University's risk classification system.

See the Administrative Guide for Stanford's official policy regarding privacy. If you have any questions about this policy, please submit a HelpSU request

For each device, we store the following:

  • Name
  • UDID (Unique Device Identifier)
  • Wi-Fi MAC address
  • Phone number
  • Cellular technology
  • Cellular network ID
  • Model   
  • Model name   
  • SIM carrier
  • Last carrier   
  • Serial number
  • Carrier settings version
  • Modem firmware version
  • Capacity
  • Jailbreak or root status

We also store the time of enrollment in the service and the time of each access to the service by your mobile device.

Last modified October 16, 2015