These known issues may affect your experience with Cardinal Print.
|You cannot change the login account when you use the Scan to Cloud button to scan to Box or Google Drive||When you scan to Box or scan to Google Drive using the Scan to Cloud button, be sure to log in using your Stanford Box or Stanford Google account, not a personal account. Currently, you cannot change the account you used on a printer after you have logged in. Canon is working with the software vendor to fix to this.|
|When you scan a document and select the Send to Myself button, the email address that displays is SUNet@devicename rather than your email address.||You must fill out your SU Contact information in StanfordYou to make your email address visible on a Cardinal Print device. To check or update this information:
|When you use a Mac computer, or a PC that is not Stanford domain-joined, you see an additional pop-up login screen at the beginning of each session. This pop-up appears after you log out of or restart your computer.||If you have a PC, you can have the computer joined to the Stanford domain. Consult your desktop support team to determine whether this is an option. There is no workaround for the Mac computer.|