Cardinal Print Known Issues
These known issues may affect your experience with Cardinal Print.
Issue | Workaround |
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When you scan a document and select the Send to Myself button, the email address that displays is SUNet@devicename rather than your email address. | You must fill out your SU Contact information in StanfordYou to make your email address visible on a Cardinal Print device. To check or update this information:
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The Cardinal Print Center cannot print some PDF documents depending on their formatted or how they were created. | Please print using the Cardinal Print Driver instead of uploading to Cardinal Print Center. When printing through the driver, the PDF will print successfully. After installing the driver, a new printer will be added to your computer called "Cardinal Print". Select "Cardinal Print" and go to any Cardinal Print device to retrieve your PDF print job. |
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