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Service Development Process

The process of developing a service is not a linear one. Many steps in the process overlap and can be completed simultaneously.

Service Development Support Documents

  • Service Development Template - This template helps you track your service development process in a narrative format. Use it to document key decisions and service information. When the template is complete, anyone reading the Service Summary document should be able to quickly understand your service.
  • Service Production Readiness Checklist - This is a comprehensive list of service development tasks necessary to ensure your service is production-ready. Not all tasks are required for every service development, request a consultation with a Service Management Consulting partner to identify those necessary for your service.

Vendor Management

Financial Management and Service Ordering

Support and Operations

Marketing and Training