Improving the end-to-end service experience for the Stanford community
The Service Management Office designs and facilitates the offering, provisioning, support, and continuous improvement of technology services to our customers.
Resources to support service managers, owners, and delivery teams in designing, developing, improving, and retiring services.
Advice, insights, and resources to help you understand the art and science of service management.
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ServiceNow is a tool that will provide a single, seamless system for requesting and supporting university services across the Stanford community.
University IT staff may request assistance from the Service Management Office for new and existing service design and development. Use our online request form to contact us.
Free courses for ITIL training are offered through LinkedIn Learning with your SUNet ID login.
Technology Training frequently offers "for fee" ITIL 4 training with certification.
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