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UIT Service Management

Improving the end-to-end service experience for the Stanford community

Service Lifecycle

Navigate the key deliverables needed for service success.

A thorough understanding of the service lifecycle, from design, build, and continuously improve to retire, is the key to service success.


Click on each icon below to learn more about the components of the Service Lifecycle.

 
Service DesignDevelop and Launch ServiceManage and Improve ServiceService Retirement

Service Management Toolkit

For members of the UIT community, this Service Management Toolkit helps you navigate the key design and development tasks needed for service success.

Launch Toolkit

Get help

Request assistance from the Service Management Office for new and existing service design, development, improvement, and retirement.

Make a request