ServiceNow Project Release Notes

Modify Inbound email for UBO

TASK00831545

Modify 'Report a Concern to the Stanford University Compliance Helpline' form

TASK00834254

Modify PO form

TASK00822698

Modify 'Get Assistance with Buying, Paying, and Expense Reimbursements' form

TASK00820986

Modify 'Get Assistance with Supplier/Payee' form

TASK00820987

Modify 'Get Assistance with Financial Close (Month-End Close and Year-End Close)' form

TASK00829757

Create 'EH&S SafeSU Support' form

TASK00830745

Modify 'Request Marketing and Systems Support for Stanford Transportation' form

TASK00823876

Modify 'Stanford Universityy Compliance Helpine' form

TASK00821654

Modify 'Request Support from the Tech Desk' form

TASK00832332

Modify 'Inquire about Collection Agencies & Final Demand Letters' form

TASK00830084

Modify 'Request Room Support Service' form

TASK00821392

Update Outstanding Problem Task email notifications

TASK00832362

Update Demand category for a demand record

TASK00830863

Show text highlighting ffor Chromium

TASK00830761

Modify 'Request UIT DPA General Support' form

TASK00801293

Create 'UIT Problem PTASKS' dashboard

TASK00821050

Modify the email notifications for new OCRO projects

TASK00825692

Enable auditing fields on asset table (Capturing Field Change in Activities)

TASK00695365

Modify 'Add Business Agreements Service' and 'Change or Cancel Business Agreement' forms

TASK00821492

Add 'Activities' tab and audit 'Comments' field on PO tickets

TASK00687419

Modify 'Report a Concern to the Stanford University Ethics and Compliance Helpline' form

TASK00799067

Modify 'Request Instrument Training' form

TASK00825176

Modify 'Harassment Prevention Training Programs (SHARE Edu)' form

TASK00821641

Make deactivated groups visible to normal ITIL role

TASK00806457

Modify 'Get Assistance with WalkMe' form

TASK00742542

Modify 'Get GSB Facilities & Hospitality Support' form

TASK00808705

Modify 'SoE IT Hardware Purchase - General Request' form

TASK00822733

Modify 'Request SoE CEE Shop Support' form

TASK00825898

Modify 'Request SLAC Print Support and/or Toner' form

TASK00826051

Modify 'Bug Bounty Program' form

TASK00810154

Create 'Reserve Clark Center Room' form

TASK00812146

Modify 'Request Technical Assistance with Cardinal Print' form

TASK00817750

Modify 'Request SRWC Event Resources' form

TASK00822328

Disable all On-call schedule email notifications

TASK00811514

Modify 'Add Research Computing Service' and 'Change or Cancel Research Computing Service' forms

TASK00819169

Modify 'Add Business Agreements Service' and 'Change or Cancel Business Agreements Service' forms

TASK00821481

Modify Project Status Homepage

TASK00814952

Modify 'Add Paging Service' form

TASK00815233

Modify 'Add Card Service' form

TASK00817820

Modify 'Change or Cancel Smartsheet Service' form

TASK00816760

Redirect financial services forms

TASK00819171

Modify 'Soe CEE Shop - General Request' form

TASK00813367

Create 'Get Help & Provide Feedback on ExRe SAA AI' form

TASK00807170

Update Information Technology Contact Us page

TASK00811982

Modify 'Request Data Owner Approval'

TASK00814436

Modify 'Get Assistance with Supplier/Payee' form

TASK00658928

Modify 'Set up a New Freezer Sensor or Request Access to SmartSense' form

TASK00812894

Modify 'Get Assistance with Buying and Paying' form

TASK00657094

Update SoM Walk up locations

N/A

Fix ITI SLA P3 - P4 schedule

INC02222085

Enable the 'Save Bundle' feature on the ServiceNow portal

N/A

ServiceNow Vancouver Patch

N/A

Modify 'Adjust Voice Services' form

TASK00777504

Modify 'Request Support from The Tech Desk' form

TASK00798407

Modify 'Add or Modify Access to Storyblok' form

TASK00809565

Modify 'Request a Nero Google Cloud Platform (GCP) Project submission' form

TASK00802339

Modify 'Giving to Stanford IA' email inbound action

TASK00791882

Create 'Submit an Inquiry to the SAS User Experience & Design Strategy team' form

TASK00798465

Create 'Request Projects/Operations Hand-Off' form

TASK00808734

Create 'Request Enhancement of the Course Research / Course Registration System' form

TASK00810679

Modify ORBIT API URLs

TASK00781143

Modify 'Request LKSC - ILC Assistance' form

SR01572368

Change Request entry, switching from Type Normal to Expedited is impacted

INC02219337

Incidents can bypass 'Resolved' state and going straight to 'Closed'

INC02217246

Script Error under opened for field when creating new Interaction in SNOW

INC02222637

Modify RITM/TASK and SR tickets to display VIP users

TASK00771906

Modify 'Request for Classroom Support' form

TASK00799666

Modify 'Inquire about Medical Billing Statement' form

TASK00804012

Modify 'Submit SGG Project' form

TASK00805862

Modify 'Get Assistance with a Rental Car Direct Billing Account' form

TASK00805672

Modify SUHP computer workflow

TASK00801981

Modify INC routing for VPUE, LBRE, EH&S

TASK00805109

Create 'Get Assistance with Financial Close (Month-End Close and Year-End Close)' form

TASK00746128

Modify 'Get GSB Facilities & Hospitality Support' form

TASK00786920

Modify 'Get Help with My Academic Path (MAP)' form

TASK00799411

Modify 'Report Out Month 1, 2, and 3' reports on OCRO Project Dashboards

TASK00803852

Modify 'Reported by' field for users past tickets

TASK00799915

Create email inbound action for Clark Center Room Reservations

TASK00797415

Modify ClarkPoster email inbound action

TASK00801359

Modify 'SoM Computer Request' form

TASK00808787

Create 'Set up a new freezer sensor or request access to SmartSense' form

TASK00771487

Modify 'Claim Missing, Unidentified Funds or Branch Deposits' form

TASK00783058

Modify 'Get Help with CPB' form

TASK00805238

Modify 'Confirm Insurance Information Uploaded' form

TASK00806915

Modify 'Upcoming CT Changes This Week' report

TASK00761089

Create Data Fix script to close open TASKs on closed REQs

TASK00805458

Modify 'Add or Modify Access to Storyblok' form

TASK00791834

Modify 'Get help with Stanford Alumni Groups' form

TASK00796766

Modify 'De-Stanfordize Computer (SoM)' form

TASK00800888

Modify 'Inquire about Vaden Finance and Medical Billing' form

TASK00801724

Modify 'Get Assistance with Financial Transactions' form

TASK00760411

Modify 'Request Instrument Training' form

TASK00802443

Modify 'Get Assistance with Facility Issues or Requests' form

TASK00760422

Modify 'Request with Administrative Support for FMS' form

TASK00760395

SUHP workflow is not assigning tickets to the correct assignment group

INC02188786

Modify 'Create website on Stanford Sites' email notifications

TASK00789443

Modify 'De-Standordize computer (SoM)' form

TASK00748501

Modify 'Involuntary Leave of Absense (ILOA)' form

TASK00790947

Modify 'Oak Storage Service' rates

TASK00793797

Modify 'Request LBRE Finance P2P Services' form

TASK00793944

Modify 'University Privacy Office' form

TASK00790835

Create 'Upload Private Insurance' form

TASK00792732

Modify 'Request a Lenel Account' form

TASK00793541

Modify 'Add, Modify, or Retire a Service in ServiceNow' form

TASK00798473

Modify 'Add Paging Service' rates

TASK00789922

Modify 'Add VDI Service' rates

TASK00790911

Remove duplicate consumable models

TASK00551463

Add labels to the GCP and Nero form

N/A

Modify SSC Live Chat existing notification to not be sent during off-hours

TASK00746164

Modify existing inbound action to apply date to created SR

TASK00758311

Add new inbound action to create Incidents for Clark poster

TASK00777975

Migrate Google Workspace Optimization (GWO) to PRD

N/A

Create 'Inquire about Vaden Finance and Medical Billing' form

TASK00761575

Modify 'Add, Modify, or Delete User Access to Merchant Account' form

TASK00786516

Modify 'Request Cardinal Flex Workspace Reservations' form

TASK00766071

Modify 'Add Business Agreements Service' form

TASK00776051

Close all open SNOW tickets based on a report without notifying

TASK00759804

Modify 'Request LBRE Finance P2P Services' form

TASK00635541

Create 'Request a Video Account' form

TASK00715996

Remove time tracking message pop up after resolving incidents

TASK00743730

Modify 'Consult with AV Technology (SoM)' form

TASK00745609

Create 'Request Department Billing' form

TASK00755328

Create 'Request Howard Hughes Medical Institution (HHMI) Courtesy Card' form

TASK00756643

Modify 'Request Graduate Student/Staff Support' form

TASK00761862

Create 'Get Assistance with My Retiree Benefits' form

TASK00763770

Modify 'Request alumni email address alias' form

TASK00771502

Modify 'Get Assistance with Daily Gift Mail' form

TASK00783395

Modify 'Request a New Resource Calendar' form

TASK00783489

Modify 'Request to Update Ways Designation' form

TASK00786240

Modify 'Request Interdepartmental Mail (ID Mail) and Mail Codes Assistance' form

TASK00723246

Update ServiceNow tickets submitted by Stephen Han from old SUNet 'sshan' to new SUNet 'shan8'

TASK00765850

Update fulfillment group on all product models to 'UIT SUHP'

TASK00767435

Modify 'Add Research Computing Service' and 'Change or Cancel Research Computing Service' forms

TASK00785155

Modify 'Add Point-to-point Circuits Service' form

TASK00790870

Modify 'Add Fiber Circuits Service' form

TASK00789962

Modify 'Get Help with CPB' form

TASK00771838

Create 'Request ExRe SAA Pay System Support' form

TASK00785434

Modify 'Request to Update Ways Designation' form

TASK00786240

Modify 'Add Business Agreements Service' form

TASK00792583

SSC chat bubble still sending chats when not displaying on screen

INC02190050

Service Portal does not show an error message when viewing a form that is not available to the user

INC02189928

Blank space issue noted in between Category blocks on Service Portal forms

INC02193301

Apply security updates for Knowledge Bases

SR01610571

Modify 'How can we help you?' incident form

TASK00755863

Modify workflow for 'Add CrashPlan Service' and 'Change or Cancel CrashPlan Service' forms

TASK00750021

Modify 'Add Card Service' and 'Change or Cancel Card Service' forms

TASK00757354

Modify ORBIT forms to send rejection email when the approval is rejected

TASK00744858

Create 'Assist with MEP Clerkships' form

TASK00755621

Modify 'Get Assistance with Daily Gift Mail' form

TASK00757603

Modify 'Assist with Admitted Graduate Student Documentation' form

TASK00758232

Reactivate and rename 'Contingency Support Request' to 'Request Contingency Support' form

TASK00734033

Two confirmation emails being sent out for Guest submitted incidents

INC02186021

Modify 'Purchase a Parking Permit' form

TASK00752890

Modify 'Request Outbound Dialing' form

TASK00717417

Modify Notify impacted business unit behavior on Outage form

TASK00659364

Prevent duplicate Support Request creation for Cert Alerts

TASK00736475

Modify 'SOM Computer Request' form

TASK00751874

Create 'Request Assistance with Stanford AI Playground' form

TASK00752044

Modify 'Request Graduate Admissions Support' form

TASK00741206

Create 'Request Cardinal Cloud GitHub' form

TASK00750011

Update OOD SOW: Modify 'VIP Active Support Requests' report

TASK00748833

Modify 'Request Non-Degree Admissions Support' form

TASK00739270

Modify 'Request SLAC Print Support and/or Toner' form

TASK00730530

Modify 'Get Help with Graduate Financial Support (GFS)' form

TASK00743345

Modify 'IT Contact Us' page for SOM

TASK00748613

Modify 'Add Card Service' and 'Change or Cancel Card Service' forms

TASK00748783

Modify 'UIT CRC Research Lab Support' form

TASK00748273

Close SUHP tickets open when all TASKs are complete

SR01584012

Remove duplicate consumable models

SR01598168

Nero project name not auto-generating on tickets submitted for 'Request a Nero Google Cloud Platform (GCP) Project' form

INC02175113

Update OOD SOW: Modify 'My Assigned Tickets' report

TASK00741091

Modify 'Add Business Agreements Service' and 'Change or Cancel Business Agreements Service' forms

TASK00739061

Modify 'Inquire about Transfer Credit' form

TASK00737234

Create 'Request Transfer Credit for Coursework Pre-Approved in the Database' form

TASK00737248

Modify 'Request Housing and Dispatching Services' form

TASK00738709

Update OOD SOW: Modify 'VIP Active Support Requests' report

TASK00741116

Update OOD SOW: Modify 'Interactions Today' report

TASK00741124

Update OOD SOW: Add 'T1 - OPEN TICKETS BY AGE PER PERSON' report

TASK00732988

Increase maximum entries for activity log to 300

TASK00740814

Error when accessing KB articles from the portal search results

INC02174385

ServiceNow Patching July 2024

N/A

Modify 'Request Housing and Dispatching Services' form

TASK00723490

Delete Copper Pair duplicate model

SR01589482

Modify 'Ask for SoE Dean's Office General Admin Support' form

TASK00689063

Modify 'Request Assistance with My Academic Path' form

TASK00730968

Modify Email for Sponsored Stanford Google Workspace ID

TASK00727363

Create FMS inbound action

TASK00719675

Modify 'Add Voice TDM & VOIP Services' and 'Change or Cancel Voice TDM & VOIP Services' forms

TASK00696130

Modify 'Request Exec Ed Operations, Technology, and Finance Assistance' form

TASK00728362

Create 'Request Housing and Dispatching Services' form

TASK00609934

Create 'Register For Stanford DisGo' form

TASK00525214

Modify 'Add Bulk Assets' form

TASK00697814

Create 'Get Assistance with Daily Gift Mail' form

TASK00718804

Modify 'Reimburse Travel Expenses' form

TASK00688302

Modify 'Details' tab in SOW

SR01564808

Removing consumable model validation testing

SR01582961

Delete 'Conv Fee' duplicate model

SR01585403

'Requestor information' section displaying wrong information

INC02159220

Remove existing inbound action for Grad Admissions

TASK00720223

Modify 'Add Voice TDM & VOIP Services' form

TASK00723243

Modify 'Add Business Agreements Service' and 'Change or Cancel Business Agreements Service' form

TASK00706370

Update in Flow for "Request a Stanford Google Workspace ID for Base (Free) Sponsored SUNet IDs" form

SR01573914

Modify 'High Raina Involvement' tableau report to make Priority into Customizable field

TASK00693697

Modify 'Get MCD Operations & Facilities Support' form

TASK00723852

Update in SUHP Notification URL

TASK00707232

Update in Hospital Employee Portal

TASK00709212

Remove Live Feed table from search results

TASK00694990

GSB Exec Ed ServiceNow onboarding

TASK00607422

Create 'Submit an Inquiry to the Office of the University Registrar' form

TASK00720211

Update the 'Outage' form to show the Business Unit similarly to the INC form

TASK00704128

Modify 'Request Client Technology Solutions & Consulting Services' form

TASK00717936

Update in 'Student Services & Academics' Portal

TASK00726487

Modify 'Add Networking Service' form

TASK00721528

Update SUHP workflow to show automated asset updates by "system"

N/A

Modify 'Request Technical Assistance with Cardinal Print' form

TASK00681490

Modify 'Order or Change Mobile Device/Desk Phone' form

TASK00688319

Create 'Request Cardinal Print Paper, Toner, and/or Staples' form

TASK00708623

Create 'Request SAS Support (Vaden Insurance Staff only)' form

TASK00717658

Modify 'Add Wiring & Construction Service' and 'Change or Cancel Wiring & Construction Service' forms

TASK00723778

Remove the chat bubble on portal outside of the chat window for Student Services

N/A

'Oak Storage Service' form sending automated cancellation emails to users who didn't request service cancellation

INC02148466

Modify 'Request Room Support Service' form

TASK00696365

Create 'Get Assistance with Capital Plan' form

TASK00711949

Modify 'Release Hold on an Invoice' form

TASK00722021

Modify 'Request SRWC Event Resources' form

TASK00691450

Add Requestor Information to 'Add Mobile Service' and 'Change or Cancel Mobile Service' forms

TASK00462204

Add new stockroom SRWC - Cardinal - C217

TASK00717952

Modify Interactions Today report

TASK00707033

Modify 'Add Mobile Service' workflow

TASK00711940

Move Item Code logic to workflow for 'Add Voice or Telephone Service' form

TASK00705925

Modify 'Request for Matlab Network Institution License' form

TASK00707231

Modify 'Request Goods from VM&C' form

TASK00686839

Modify 'Inquire about Medical Billing Statement' form

TASK00714277

Create and deactivate SoM Computer models for 'SoM Computer Request' order guide

TASK00694791

Warning message displayed after submitting the 'How Can We Help You?' form

INC02150929

Create 'Draft' function on Request forms

N/A

Restore Configuration menu for ITIL users on Fulfiller view

TASK00675973

Modify 'Change or Cancel Smartsheet' form

TASK00699590

Modify 'Take Quiz' DMCA notification

SR01571851

Modify order of 'Details' tab on SOW

SR01564808

Categorize email notifications preferences

TASK00679948

Back out changes to 'Details' tab on SOW

SR01564808

Modify 'Request SRWC Health & Safety Services' form

TASK00691449

Move 'Opened for' field on interaction form

TASK00703998

Modify 'SOM Computer Request' form

TASK00698068

Create 'Purchase a Parking Permit' form

TASK00688378

Modify 'Request SRWC Water Point Services' form

TASK00691452

Modify 'Request SRWC Facilities Support' form

TASK00698176

Modify 'Work notes' field in dark mode theme

TASK00705101

Stop 'Notification type' field from clearing on outage form

TASK00704001

Modify 'ET Offboarding Process' workflow

TASK00707227

Add item code for 'Add Video Conference Service' and 'Change or Cancel Video Conference Service' forms

TASK00704943

Create 'Request Interdepartmental Mail (ID Mail) and Mail Codes Assistance' form

TASK00663760

Modify 'Get Onboarding or Offboarding Help' form

TASK00700612

Modify 'Request a New GSB Computer' workflow

TASK00700066

Process data fix for Service Key 4 to 'Red Phone' on assets

TASK00702742

Create validation for manual asset numbers on ORBIT form

SR01556561

Unable to post 'Work notes' within auto: Task

INC02140015

Add item codes to 'Add Business Agreements Service' and 'Change or Cancel Business Agreements Service' forms

TASK00696941

Modify 'Get Onboarding or Offboarding Help' form

TASK00698849

Create 'Request SRWC Mail & Packages Services' form

TASK00691455

Remove item code from 'Add Research Computing Service' and 'Change or Cancel Research Computing Service' forms

TASK00695610

Modify 'Book Travel with TCard' form

TASK00688292

Create 'Inquire about VA Student Support' form

TASK00649425

Make 'Opened for' mandatory on Interaction form

TASK00701806

Modify 'Get Onboarding or Offboarding Help' form

TASK00698314

Modify 'Request Technical Operations Support & Repair' form

TASK00685187

Add item code for 'Add Research Computing Service' and 'Change or Cancel Research Computing Service' forms

TASK00694705

Modify 'Get GSB Facilities & Hospitality Support' form

TASK00642955

Modify 'ET Offboarding Process' workflow

TASK00698321

Modify 'Add CRC Service' workflow

TASK00694058

Modify 'Change or Cancel Voice Service' form

TASK00692362

Add item code for 'Add Voice TDM & VOIP Services' and 'Change or Cancel Voice TDM & VOIP Services' forms

TASK00686715

Update UIT Project Dashboard portal page

N/A

Create 'Google Workspace ID for base SUNet IDs via WG-API' form

TASK00655883

Modify PIR field on Change Request form

TASK00645969

Modify 'Report an Ethics or Compliance Concern' link

TASK00697692

Modify 'Void and Do not Reissue' form

TASK00698984

Modify 'SOM Computer Request' form

TASK00697653

Stop sending notification when someone initiates chat outside of chat time window

TASK00688530

Modify 'UIT Data Center - Device Install Request' workflow

TASK00697128

Modify OCRO Project Email Notification Recipients

TASK00693744

Modify UIT Service Desk Landing Page

TASK00699669

Modify report on UIT Service Desk Landing Page

TASK00697092

Modify Status Report redirect URL

TASK00682045

Remove Activity clause from 'ADD Voice TDM & VOIP Services' aform

TASK00688799

'Build a Meeting Room' forms available to the Public

INC02126885

Escalate button reopens Closed Incidents

INC02124682

Modify 'Bug Bounty Program' workflow

TASK00687975

Create 'Request Support for Commencement 2024' form

TASK00693016

Create 'Request a ThankView Portal Account and/or Support' form

TASK00683139

Modify 'Oak Storage Service' notification

TASK00674307

Modify 'Order Catering' form

TASK00679977

Modify 'Request a Purchase with a PCard' form

TASK00681710

Modify 'Order Business Cards' form

TASK00681721

Modify 'Request Assistance with Event Planning' form

TASK00681908

Modify 'Schedule Interviews' form

TASK00682728

Create 'SOW Agent Chat' templates

TASK00692042

Modify SUHP 'Asset Cost' update

N/A

Modify 'Request Mobile Phone' form

TASK00685568

Modify 'My tickets' search bar in Service Portal

TASK00688857

Modify 'sc_cat_item report acl'

TASK00687683

Modify 'Request UIT DPA General Support' form

TASK00695146

Add 'Close notes' to Service Portal

TASK00198564

Modify 'Request a *.stanford.edu domain name on domains.stanford.edu web hosting platform' form notification

TASK00685213

Modify 'Student Services Center' SOW dashboard

TASK00679239

Modify 'Request a New Camera' form

TASK00675132

Modify 'Inquire about External Test Credit on Academic Record' form

TASK00685740

Create 'Transferring to Alumni' SOW template

TASK00695056

Create 'Transferring to SSC' SOW template

TASK00695057

Create 'Card Services' SOW template

TASK00695058

Create 'Data collection' SOW template

TASK00695059

Create 'Anything else?' SOW template

TASK00695060

Create 'Closing statement' SOW template

TASK00695061

Create 'Call in to verify' SOW template

TASK00695055

Modify 'Add SU Hardware Program Service' & 'Change or Cancel SU Hardware Program Service' form

TASK00688842

ORBIT template and variable set updates

N/A

Modify 'Add Research Computing Service' & 'Change or Cancel Research Computing Service' forms

TASK00695651

Modify 'Create or Modify a Purchase Order (PO)' form

TASK00682710

'UIT Refresh' notification has a link to the DEV order guide

INC02119144

Guest or not logged in user prompted to login each time they are switching domains

INC02100871

Variables not clearing on submitted tickets on 'Request LBRE Purchasing Services' form

INC02105605

Modify 'New Vanity URL Subdomain Request' form

TASK00685218

Modify webservice workflow when performing bulk asset attribute updates

TASK00659986

Modify real time material sync standard validation for bulk material/consumable updates

TASK00686731

Modify view 'Variables' on RITM level

TASK00682404

Copy 'Close notes' to 'Work notes' on Incident record

TASK00632031

Modify 'Request SLAC Print Support and/or Toner' form

TASK00681491

Create 'Request a General Expense Reimbursement (SoE)' form

TASK00688287

Modify 'Bill Start Date' logic on ORBIT forms

TASK00689657

Modify 'Add Voice or Telephone Service' form

TASK00689900

Create 'Check-out PCard' form

TASK00681611

Create 'Request an iProcurement Order' form

TASK00688243

New Nero project creation is failing because project name is too long

INC02110423

Old 'No asset found' error message displaying on Portal

INC02114748

Modify 'Submit Approved Travel Medical Accommodations for Faculty, Staff, and Students' form

TASK00627103

Modify On Hold Task behavior

TASK00600506

Modify Copy Incident behavior for Reported by/for user

TASK00675438

Add Survey Response field on Requested Item

TASK00679785

Create ORBIT Voice Service Dashboard

N/A

Modify ticket search behavior in the portal

TASK00655017

Create 'Request Expense Requests System Additional Approvers Authority' form

TASK00676178

Modify 'Add or Modify Access to Storyblok' form

TASK00681124

Modify time reporting dashboard

TASK00682793

Modify 'Request Vendor Management Help' form

TASK00679336

In SOW certain tabs will get stuck or frozen on Details

INC02088278

TASK additional comments not copying to RITM

INC02104774

Duplicate Interaction records

INC02093575

Missing variable fields on Change or Cancel Mobile Service form

INC02095890

Modify 'Bug Bounty Program' workflow

TASK00652176

Modify 'Request LBRE Purchasing Services' form

TASK00661526

Create 'Request Student Data Access' form

TASK00609004

Modify 'Report a Concern to the Stanford University Ethics and Compliance Helpline' form

TASK00680615

Modify 'Reserve Meeting and Event Spaces' form

TASK00678852

Create 'Request CAM Building Audio/Video Meeting Support' form

TASK00657855

Create 'Get Help with Zoom for Government' form

TASK00672999

Modify 'Request Facilities Engineering Billing' workflow

TASK00678453

SOW shared templates no longer visible to assignment group members

INC02090368

PPM New Resource Plan does not fill in Task number automatically

INC02093183

Modify 'Change or Cancel Mobile Service' form

TASK00652929

Modify SOW 'Tasks That Require My Attention' report

TASK00675769

Modify UIT SOW landing page 'Announcements' widget

TASK00674327

Create 'Change or Cancel Smartsheet Service' form

TASK00633406

Orbit Group 9 Voice Migration

N/A

Update error message when asset is not found on ORBIT internal forms

TASK00676455

Create 'Reserve a Radiology Department Golf Cart' form

TASK00637546

Default 'Assignment group' to blank when INC is created from Interaction

TASK00674271

Modify UIT Service Desk Agent Chat greeting after agent joins chat

TASK00679411

Move 'Create Request' button in SOW on new interaction record

TASK00676474

SUHP Workflow trigger causing duplicate workflow

SR01464977

Modify 'Request Vendor Management Help' form

TASK00665725

Update Facilities Contact page

TASK00672589

Modify 'Request LBRE Purchasing Services' form

TASK00632063

Create inbound email integration for Office of the Treasurer

TASK00659647

Update Pending SUHP Approvals job

SR01430290

Interaction description to work note

TASK00673998

Modify 'Request New GSB Tablet' notification

TASK00672254

Create 'Request UIT DPA General Support' form

TASK00644121

Modify SoM Order guide model descriptions

TASK00667855

Create 'Request UIT Asset Lifecycle Management Support' form

TASK00644126

Modify Manager dashboard report

TASK00670645

Modify 'Get Assistance with Labor Schedules and Labor Distribution Adjustments' form

TASK00669683

Modify 'Get Assistance with the Faculty Financial Inquiry Tool (FFIT)' form

TASK00669681

Vancouver Upgrade

N/A

End date for "Get Onboarding or Offboarding Help" clearing value

INC02083084

Create Request option missing from Incident menu

INC02086101

Metric instance report no longer working

INC02085733

UIT Service Desk landing page reports not showing proper filters

INC02085413

Portal timesheet shows error message

INC02085135

Modify 'Request LBRE Purchasing Services' form

TASK00641222

Create 'Request User Access for WorkTango Survey Platform (Cardinal Pulse)' form

TASK00662473

Modify Knowledge Article system property to allow external videos to play

TASK00666121

Create 'Request Cardinal Pay Support' form

TASK00650510

Modify 'Reserve Space/Conference Room in Science & Engineering Quad' form

TASK00670244

Implement Time Tracking for IT Infrastructure

N/A

Modify Knowledge Article retirement notifications

TASK00670222

Modify 'Request Special Staff Access to Alumni-Only Offerings' form

TASK00668569

Create 'Request R&DE VM&C' form

TASK00662012

Modify 'AV Campus Project (UIT Only)' form

TASK00640718

Modify 'Request for Endpoint Engineering and Development (EED)' form

TASK00662037

Modify 'Report Accessibility Issues' portal link

TASK00665477

Create Homepage Deprecation report

TASK00665853

Modify 'New AWS Service Request' form

TASK00658437

Create 'Request Application Security Support' form

TASK00658779

Modify 'Get Assistance with Post Grads or Corral (Intranet) Site' form

TASK00662116

Modify 'Inquire About Student Reporting' form

TASK00653225

Modify Homepage Deprecation report

TASK00665853

Values come in blank on 'Add Card Service' form

INC02072639

Modify 'Submit Feedback about the Navigator' form

TASK00660702

Modify 'Request a Food Truck' workflow

TASK00663736

Create 'API Infrastructure - ET Internal Request' form

TASK00650273

Modify 'Request Outbound Cisco Jabber' form

TASK00658874

Modify Create Bundle button behavior for ORBIT forms

SR01519419

Modify workflows for AFS forms

SR01493258

Who are you ordering for? field details are not visible in the fulfiller view for Add Wiring & Construction Service

INC02050748

Jira components are not loading in PRD

INC02071006

Welcome email for Oak service broken after ORBIT migration

INC02066650

Create 'Request a Zoom for Government Host Account' form

TASK00654915

Create LBRE Supplier Help Inbound Action

TASK00647724

Modify 'Request to Reimage Computer for new User (for H&S)' user criteria

TASK00652014

Modify 'Request Technical Assistance with Cardinal Print' form

TASK00631186

Modify TASK name in ORBIT workflow

TASK00640617

Modify Demand notifications to fire to Business unit Demand manager

TASK00638839

Grant additional view access for SU Billable table

TASK00647532

Modify 'Inquire about Early Start Cardinal Care' form

TASK00658152

Text on Project Status portal page is cut off

INC02063173

Users cannot see specific forms they should have access to

INC02066725

Update UIT Portfolio Manager for Status Report automative message

TASK00655297

Modify 'Create a SPOT or PostGrads ID List' form

TASK00655270

Migrate SUHP and Voice ELIN ORBIT Dashboards

N/A

Modify 'Add Mobile Service' and 'Change or Cancel Mobile Service' forms

TASK00655520

Modify 'Request for Classroom Support' form

TASK00654299

Create 'Submit Feedback about the Navigator' form

TASK00654792

Create 'Request to Relocate Cardinal Print Device' form

TASK00647206

Install plugin Homepage Deprecation Help Tool

N/A

Create 'Request to Remove Cardinal Print Device' form

TASK00647213

Create 'Request SLAC Print Support and/or Toner' form

TASK00647193

'OCRO Subject Matter Expert (SME)' under 'SU Project Attribute' tab is still available in PRD after migration

TASK00656245

Migrate ORBIT Group 9 into Prd

N/A

Hide Subject Matter Expert (SME) from SU Project Attribute Values and add Subject Matter Expert to OCRO Stakeholder

TASK00630953

Modify OCRO Project Dashboard - Sponsoring Department Filter

TASK00641593

Modify 'Get Assistance with ThruText, BDI, Team Generator or GRE' form

TASK00650805

Modify approval workflow for 'Enterprise Infrastructure - Modify Storage' form

TASK00650156

Modify 'UHR Staff Compensation Access' user criteria

TASK00652204

Update Service Key 3 for Card Services Assets

TASK00652379

Create 'Request Add Voice or Telephone Service' form

TASK00629727

Modify 'Support Request Cisco Unified Contact Center Enterprise (UCCE)' form

TASK00636803

Modify 'Request Remittance' form

TASK00568239

Modify 'Get Assistance with Pay Transparency' form

TASK00638506

Modify 'Get Assistance with Remote Pay Questions' form

TASK00640635

Create Inbound action for SoE CEE Shop

TASK00644887

Create 'Request Change or Cancel Telephone or Voice Service' form

TASK00629728

Modify 'Add Video Conference Service' form

TASK00644098

Modify 'Request for New ExRe/SAA Project' form and workflow

TASK00628201

Modify 'Get Assistance with Supplemental Pay Requests' form

TASK00640636

Modify 'Get Assistance with Staff Compensation Policy Questions' form

TASK00640642

Modify ‘Get Assistance with Remote Pay Questions' form

TASK00640646

Modify 'Get Assistance with Temp/Casual Pay Requests' form

TASK00640649

Modify 'Get Assistance with Bonus Policy Questions' form

TASK00640657

Modify 'Get Assistance with PostGrads, Corral (Intranet) site & Teamsite' form

TASK00645587

Modify 'SOM Computer Request' form

TASK00649462

Modify 'Request Fit, Usage, and Policy Review for EXRE or SAA Web Apps and Properties (for External Devs)' form

TASK00650035

Modify 'Project Sub-Status' for OCRO projects

TASK00630956

Variables in 'Billing Information' section not displaying on 'Add Generic Asset Group Service' tickets

INC02045147

UIT Project portal page not displaying correct colors in status reports

INC02051813

Modify 'Grant Access to PeopleSoft CS Admin' form

TASK00634216

Modify 'Request LBRE Purchasing Services' form

TASK00632062

Modify 'Involuntary Leave of Absence (ILOA)' form

TASK00643688

Modify 'Get Assistance with Gift Processing System' form

TASK00645661

Modify SGG Project Proposal portal page

TASK00606463

Create API integration for GAR Accounts

TASK00565394

Modify 'Request to Reimage Computer for New User' form and workflow

TASK00637768

Modify 'Request Fit, Usage, and Policy Review for EXRE or SAA Web Apps and Properties (for External Devs)' form

TASK00644945

Modify 'Request Instrument Training' form

TASK00648197

Modify 'Contact Alumni Online Customer Service' form

TASK00634348

Hide two reporting widgets on the 'UIT Projects' client facing dashboard

TASK00635901

Modify 'Claim Missing, Unidentified Funds or Branch Deposits' form

TASK00641108

Modify 'Card Services and Access Control Systems' form

TASK00626503

Create 'Request Fit, Usage, and Policy Review for EXRE or SAA Web Apps and Properties (for External Devs)' form

TASK00634086

Transfer Assets: Move all the CI's from 'H&S Refresh' to 'Stanford University Hardware Program'

TASK00624407

Modify 'Release Hold on an Invoice' form

TASK00616573

Update 'Faculty Housing' category and knowledge category to 'Faculty Housing Utilities'

TASK00612376

Create 'Request Prior Service Verification for SCRP Eligibility' form

TASK00633448

Replacing MuleSoft APIs (PTA SUHP)

TASK00634859

Modify 'SU Hardware Program - Am I eligible for a new computer?' form

TASK00632970

Modify 'Mobile Device Purchasing - General Request' form

TASK00635417

Modify 'SoE IT Hardware Purchase - General Request' form

TASK00640295

Field value not displaying correctly for 'Adjust Wiring & Construction Service' form

INC02042982

Section/Values not appearing on ticket backend for ORBIT forms

INC02045131

'Filter by SGG Projects Only' filter on the 'UIT Projects' portal is gone

INC02048615

Create 'Get Help with CPB' form

TASK00623757

Modify 'Remove Global Unsubscribe' form

TASK00633751

Modify 'Remove Network Circuits - General Request' form

TASK00625958

Modify 'Request a Nero Google Cloud Platform (GCP) Project' email notifications

TASK00635017

Modify 'H&S PCard Software Purchase Request' email notifications

TASK00638572

Modify 'Get Assistance with External Relations and/or Stanford Alumni Association Web Applications and Properties' form

TASK00633631

Modify 'Configure or Grant Access to Google Analytics' form

TASK00631595

Modify 'Request LBRE Purchasing Services' form

TASK00632061

Modify 'Request Google Drive Storage Consulting Services' form

TASK00634186

Document and implement behavior for outdated knowledge articles

TASK00624665

Mirrored Request Tickets are not sending updates to the client

INC02032611

GAR Subscriber Information Variable set is not present for 'Add Generic Asset Group Service' form

INC02036203

Clear incorrect bill start date for paging assets

TASK00625512

Create 'Request a Loaner Computer from CRC' form

TASK00579872

Modify 'Add CRC Service' form

TASK00629953

Make billing start date required for paging forms

TASK00628720

Create 'Get Assistance with SAA FileMaker' form

TASK00626263

Modify 'Report a Concern to the Stanford University Ethics and Compliance Helpline' form

TASK00625232

Make OCRO projects secure by default

TASK00625045

Modify 'Request with Administrative Support for FMS' form

TASK00619652

Modify 'Get Assistance with SAA GiveGab' form

TASK00624823

Create 'Request for New ExRe/SAA Project' form

TASK00606238

Modify 'Get Onboarding or Offboarding Help' form

TASK00608634

Modify 'Get Assistance with Creating an Egencia Guest Profile' form

TASK00608250

Modify 'Get Assistance with Department Move (SoM)' form

TASK00607118

Add email to UIT Research Computing - Nero group

TASK00603643

Add multi-attribute filter for OCRO dashboard

TASK00615608

Update Moogsoft Integration

TASK00572782

Modify 'Request CVent Support' form

TASK00595718

Incorrect pricing for CRC FST 200 Service

INC02030209

Modify 'GSB Media Services Request' form

TASK00566180

Create 'Request GSB Digital Solutions AI Support' form

TASK00612534

Modify 'SU Hardware Program - Am I eligible for a new computer?' form

TASK00592689

Modify 'Request Marketing and Systems Support for Stanford Transportation' form

TASK00618498

Create 'Consult on Google Workspace Optimization' form

TASK00617375

Modify 'Get Mobile Device Purchasing Assistance' form

TASK00606777

Modify 'Request DAPER Building Maintenance' form

TASK00600477

Modify 'Request New GSB Computer' form

TASK00617390

Modify 'Get Hoover Library & Archives Assistance' form

TASK00620503

Modify 'Add Research Computing Service' form

TASK00622733

Modify 'Reserve a 1000+ Capacity Webinar License' form

TASK00623021

Modify 'Change or Cancel CrashPlan Service' and 'Add CrashPlan Service' forms

TASK00612234

Modify 'Request Client Technology Solutions & Consulting Services' form

TASK00600164

Create 'Get Assistance with a Rental Car Direct Billing Account' form

TASK00612361

Create 'Request LKSC - ILC Assistance' form

TASK00614713

Modify 'Get technical support with the University Events Calendar (events.stanford.edu)' form

TASK00618034

Modify 'Get Assistance with Financial Transactions' form

TASK00619646

Modify 'Stanford Calendar Resource Request' form

TASK00622293

Create 'Request Zoom Services' form

TASK00622941

Add to Cart feature broken

INC02021726

Apply new security patches in January 2024

N/A

PPM - Project Cost Enhancement and Dashboards

N/A

Modify 'Request LBRE Purchasing Services' form

TASK00548669

Create 'Adjust Paging Service' form

TASK00595617

Modify Call record

TASK00619513

Modify 'SU Hardware Program - Am I eligible for a new computer?' form

TASK00592689

Modify 'Add User(s) to Cardinal Flex Application' form

TASK00607957

Modify 'Request Non-Standard Software' form

TASK00597609

SUHP - Modify PTA Requisition Authority

TASK00609099

Modify 'Add or Modify Access to SAA FileMaker Database' form

TASK00611973

Modify 'Need help with your gift or updating your Stanford Account?' form

TASK00618165

SU Asset Attribute Values not updating properly to the new model

INC02018358

Modify 'Travel Loaner Program Request' form

TASK00617973

OCRO Project sub-status shows only OCRO values

TASK00612805

Modify 'Petition for Retroactive eForm Submission' form

TASK00595539

Modify 'Create website on Stanford Sites' form

TASK00606175

Remove duplicate stakeholders

TASK00585718

Update item code for CRC service forms

TASK00613252

Modify 'Add Business Agreements Service' form

TASK00613237

Modify 'Change or Cancel Paging Service' form

TASK00614725

Modify 'Request a Food Truck' form

TASK00579951

Update Student Services classification codes

TASK00580479

Create SUHP Asset Cost and Assigned to report

TASK00567562

Modify 'Get Hoover Library & Archives Assistance' form

TASK00612774

Create user criteria for SoM Order Guide

TASK00610846

Modify 'Add Video Conference Service' form

TASK00609283

Modify 'Add and Change/cancel Hosting Service' form

TASK00608277

Modify 'Request a Test/Dev Computer Form

TASK00563387

Add VDI service cost change

TASK00608273

ServiceNow Development dashboard ACL update

SR01440230

Modify 'SUHP Order Guide' logic

TASK00570830

ORBIT Template multi-select question options out of order

INC02006851

Cancellation for Carrier Service got processed on Point-to-Point Asset

INC02009500

Modify 'Add Card Service' form

SR01452490

Hide inactive mobile models on mobile ORBIT forms

TASK00607441

OCRO Project Attribute Value reporting implementation

TASK00569613

Modify 'Get Hoover Library & Archives Assistance' notifications

TASK00604712

Create 'Grant Access to PeopleSoft CS Admin' form

TASK00585468

PPM - SGG Portal Dashboard

N/A

PPM Onboarding for VPSA

TASK00609507

Modify 'Add Video Conference Service' form

TASK00602874

Modify 'Get Assistance with SAA GiveGab' form

TASK00598650

Create 'Request a New Card Reader' form

TASK00595471

Modify 'Pay with Travel Card' form

TASK00599228

Modify 'Request General Admin Support' form

TASK00599230

Automate sending of project status report

TASK00435403

Fix Request Item has been fulfilled email notification

INC02003725

ORBIT Group 7 Migration

N/A

Modify 'Request Ergonomics Services' form

TASK00585374

PPM Enhancement - Automate sending of project status report

TASK00435403

Modify 'Request Marketing and Systems Support for Stanford Transportation' form

TASK00578851

Create 'SUHP - DAPER' user criteria

TASK00603965

Create 'NSOD', 'ABLA', & 'QVPA' user criterias

TASK00603327

Modify Demand date field

TASK00595937

Modify Project Sponsoring department field

TASK00604036

Modify 'Check My Mobile Device Eligibility' form

TASK00602497

Modify 'Add Cloud Service' & 'Change or Cancel Cloud Service' forms

TASK00604577

Modify 'H&S PCard Software Purchase Request' form

TASK00600781

Stakeholder field on Project record adding () in the original record 

INC01987858

Questions not populating on 'Change or Cancel Point-to-Point' form

INC02003339

Modify 'Request a New Card Reader or Camera' form

TASK00586262

To give access to Jira logs in Prod to Dev team

SR01438435

Create 'Request General Expense Reimbursement' form

TASK00592343

Modify 'Request Travel Expense Reimbursement' form

TASK00592336

Modify 'Change or Cancel Fiber Circuit Service' and ' Change or Cancel Point-to-point Circuit Service' forms

TASK00599808

Report columns showing empty on Ticket Metric table

INC01992571

Modify 'Add Time & Materials Service' form

TASK00595934

Modify 'Change or Cancel Fiber Circuit Service' form

TASK00595426

Modify 'Add Research Computing Service' form

TASK00595403

Modify Contact Us link on Alumni Portal

TASK00582450

Modify Emergency Change behavior

TASK00588291

Modify 'Request a Nero On-Premise Account' form

TASK00553175

Modify 'Request for Residential Study Space Support' form

TASK00593839

Modify 'Get Assistance with Honor Rolls' form

SR01427317

Modify 'Enroll for PCI Awareness Training' form

TASK00583528

Add consumable to Card Services forms

TASK00592972

Modify 'Add Wiring & Construction' form

TASK00585713

Modify 'Request Meal Assistance' form

TASK00580970

Modify 'Request Help with Event Planning' form

TASK00584974

Update ITI SLA Phase 1

TASK00496091

Install Tokyo Patch 10 Hot Fix 1a

N/A

Modify 'Report a Stanford Doerr School Facilities Problem' form

TASK00566235

Modify 'Inquire about WorkLife Programs' form

TASK00578686

Modify 'Request a new Microsoft Teams team for Stanford University' form

TASK00583543

Sub-classifications in Demand and Project clean up

SR01428967

Modify 'Request ServiceNow Support' form

TASK00584951

Modify 'Request Cvent Support' form

TASK00576679

Modify 'Get Hoover Library & Archives Assistance' form

TASK00588871

Modify 'New AWS Service Request' form to change AWS tag

TASK00577900

Modify 'Add or Modify Access to Storyblok' form

TASK00544808

Modify 'Add Mobile Service' and 'Change or Cancel Mobile Service' forms

TASK00593248

Make PTA not mandatory for Smartsheet license

TASK00580065

Create 'Request an IT Project Manager' form

TASK00560390

Modify 'Request New Hire Onboarding or Employee Offboarding' form

TASK00572922

Create 'Mastodon - General Request' form

TASK00583862

Modify 'Strategic Area' field

TASK00480456

Create 'Request CTSC Services' form

TASK00557631

Create 'Request for Analysis for International Revenue-Generating Activity/Business Engagement' form

TASK00561565

Modify 'Graduate Student Dismissal' form

TASK00575193

Modify 'Add Mobile Service' & 'Change or Cancel Mobile Service' shipping email notification

TASK00586976

Modify 'Add Fiber Circuits Service' & 'Add Point-to-point Circuits Service' forms

TASK00588199 / TASK00588215

Modify "SU Internal Billing Form Criteria" user criteria

TASK00588492

Create 'Request Coursedog Modification' form

TASK00548955

Modify 'Pay With Purchasing Card (PCard)' form

TASK00577150

Modify SoM getMyTickets API

TASK00558553

Create 'Request a R&DE Project' form

TASK00457267

Create Inbound Action for University Budget Office

TASK00578155

Create 'Request to Reimage Computer for New User' form

TASK00550908

Modify 'UIT CRC Research Lab Support - General Request' form

TASK00569980

Create 'Get Assistance with Honor Rolls' form

TASK00561624

Make PTA not mandatory for Smartsheet license

TASK00580065

Add Sub-classifications to Demand and Project

TASK00576537

Modify 'Request for Give Gab Stripe Access' form

TASK00580983

Modify 'Request for Give Gab Stripe Access Credit' form

TASK00575374

Create 'Inquire about Changes to My Undergraduate Program' form

TASK00579321

Limit Resource Plan creation to no more than 5 years

TASK00571586

Modify 'Get Assistance with Financial Transactions' form

TASK00572912

Adding Business Agreement Consumables

TASK00581946

ORBIT Group 8 Migration

N/A

Change Request being created with incorrect user from Jira

INC01958427

Fix blue text on Project Classification filter

INC01980266

Suppress OOB rejection notification

TASK00571525

Create SWS Inbound Action

TASK00567050

Modify OCRO Project Dashboard filter

TASK00556464

Create 'Request to Add Hardware Asset to SUHP' form

TASK00555633

Modify 'Need help with your gift or updating your Stanford Account?' form

TASK00578332

Modify HILA Inbound Action spam filter

SR01418484

Modify 'Add Paging Services' form pricing

TASK00579013

Modify 'Get Assistance with Cardinal at Work Cares' form

TASK00559152

Modify 'OCRO Project Dashboard' interactive filters

TASK00556462

Modify 'SoE IT Hardware Purchase - General Request' form

TASK00571987

Modify 'Research Policy, Integrity and COI - General Request' form

TASK00563212

Modify 'Story' ticket type

TASK00561227

Modify 'Request ADAPT Infrastructure - ET Internal' form

TASK00540897

Modify 'OCRO Project Dashboard' values

TASK00568834

Create SUHP Asset Report

TASK00503911

Modify 'Get Assistance with a SAML/OIDC Website' form

TASK00577589

Create 'Request a Food Truck' form and workflow

TASK00432522 / TASK00532404

Modify Demand/Project classification choice value

TASK00545532

Modify 'Need help with your gift or Stanford Account?' form

TASK00565775

Send email to HR notifying employee clearance

TASK00572294

Modify 'Cancel Site-to-Site VPN Service' form

TASK00560212

Create 'Request Desk Phone' form

TASK00560450

Create 'Request ServiceNow Project Portfolio Management' form

TASK00553385

Modify 'Request Service Animal ID card' form

TASK00547720

Create su_approval group type

TASK00561625

Modify 'Add Wiring & Construction' form

TASK00559687

Restrict Business unit on Demands to UIT and OCRO

TASK00555147

Cleanup project size value

TASK00568813

Audit trail on Group form

TASK00465604

Modify SGG/Demand has been received notification

TASK00566808

Update PPM Status Report

TASK00515067

Revert OCRO SU Project attribute values

INC01967037

Modify 'Enroll for PCI Awareness Training' form

TASK00549476

Run project size clean up script

N/A

Modify 'Request for Residential Study Space Support' form

TASK00552565

Modify 'Add Mobile Service' & 'Change or Cancel Mobile Service' forms

TASK00565242 / TASK00565281

Modify 'Request Computer and/or Workspace Accessory Consultation (H&S)' form

TASK00564273

Software Asset Management - Smartsheet upload

TASK00538493

Created filter by SGG Projects Only checkbox for the UIT Projects Status report webpage

TASK00512823

Billing start date field not displaying in variable section of RITM

INC01948181

Modify 'New GCP Service Request' form

TASK00563994

Modify 'Image/Re-image a Computer (SoM)' form

TASK00547100

Modify 'Change or Cancel Paging Services' form

TASK00552731

Modify 'Request Stanford Alumni Association Web Applications and Properties Feature Enhancement' form

TASK00550438

Create 'Request Mobile Phone' form

TASK00560435

Create 'Request RAD Facilities Assistance' form

TASK00560469

Create 'New Azure Subscription Request' form

TASK00563957

Modify 'Process a Change Order' form

TASK00563215

Modify 'Process a Purchase Requisition' form

TASK00563214

Create 'Request Support from the Tech Desk' form

TASK00545531

Migrate SUHP: Prefinancial Approval

N/A

Modify 'Request Help with Technology' form

TASK00545570

Modify 'Add or Modify Access to SAA Filemaker Database' form

TASK00557514

Create 'Request Business Expense Support - SMC' form

TASK00536297

Migrate PPMaaS R.2

N/A

Modify 'Request Computer Loaner' form

TASK00556420

Modify 'Get Help with Graduate Financial Support' form

SR01373148

Add "Service" to major incident email

TASK00540247

Modify 'Stanford Website Info Group' email notification

TASK00547382

Modify 'SU Hardware Program - Am I eligible for a new computer?' form

TASK00556930

Modify computer eligibility check message for order guides

TASK00556921

Add Item code LABOR AV O to 'Add Video Conference Service' and 'Change or Cancel Video Conference Service' forms

TASK00560839

Modify access to Defects report

TASK00554478

Modify 'GSB Media Services Request' form

TASK00539455

Create Incident from Support Request related records fix

INC01951780

Remove eligibility message for monitors

INC01942568

SUHP pre-financial workflow failing new SUHP requests

INC01944087

Create 'Get Assistance with Salary Planning Requests' form

TASK00485247

Create 'Get Assistance with Staff Compensation Policy Questions' form

TASK00485244

Create 'Get Assistance with Supplemental Pay Requests' form

TASK00485242

Create 'Get Assistance with Remote Pay Questions' form

TASK00485240

Create 'Get Assistance with Pay Transparency' form

TASK00485239

Filter Mapping for Nero workgroup

TASK00549482

Create 'Request for Classroom Support' API

TASK00540243

Create 'Request AFS Quota Increase' workflow

TASK00526849

Modify 'Request Rec Support' form

TASK00546805

Create SUHP Order Guide for PPO

TASK00544216

Add Consumable to Research Computing ORBIT forms

TASK00551239

Create 'Get Assistance with Temp/Casual Pay Requests' form

TASK00485249

Create 'Request Computer Loaner' form

TASK00531048

Modify 'Add Residential Network Service' form

TASK00541087

Add/Modify OCRO PPM specific fields

TASK00548944

Create 'Get Assistance with Bonus Policy Questions' form

TASK00485251

Create 'Request for Classroom Support' form

TASK00471443

Modify DMCA notifications

TASK00538522

Update existing resource plan upload script

TASK00429550

Modify 'Report a Concern to the Stanford University Ethics and Compliance Helpline' form

TASK00542079

Modify 'Request Ergonomics Services' form

TASK00544478

Modify 'Inquire about Student Account or Bill Charges' form

TASK00536110

Modify 'Get help with Stanford Alumni Groups' form

TASK00542768

Modify 'Change Existing Payee/Supplier Information' form

TASK00538026

Modify 'Video-conference Medical Interpretation (Jabber) - General Request' form

TASK00536490

PTA Validation configuration

TASK00418308

SNOW data cache not clearing in Incorta report

INC01931599

Create 'Request or Change Faculty, Staff, or Student Data' form

TASK00514932

Modify 'Report a GSB Slate Login Issue' form

TASK00534302

Modify 'Request a Spouse/Partner Courtesy Card and/or Dependent Card' form

TASK00542873

Modify appointment times for 'FMS Check Walk Up Appointments'

TASK00540888

Modify 'Request for GiveGab/Stripe access, credit card payment processing support, or device (SAA)' form

TASK00542384

Modify 'Request Computer and/or Workspace Accessory Consultation (H&S)' form

TASK00535530

Modify 'Load STARS Historical Records' form

TASK00543487

Modify 'Cloud Security Management (Wiz)' form

TASK00531239

Modify 'Get help with Stanford Alumni Groups' form

TASK00533978

Modify 'Add Card Service' & 'Change or Cancel Card Service' forms

TASK00535522

Create 'Request alumni email address alias or POP/IMAP password' form

TASK00527615

Modify 'Get Assistance with Gift Processing System' form

TASK00536796

Modify 'Request OCRO Expense Reimbursement' form

TASK00513755

Modify 'SoE IT Hardware Purchase - General Request' form

TASK00539000

Modify 'Get Onboarding or Offboarding Help' form

TASK00534082

Modify 'Add Video Conference Service' & 'Change or Cancel Video Conference Service' forms

TASK00537923

Create 'Request UIT CRC Service for HSDO' form

TASK00510078

Increase order of delete secure records clean up script

SR01369876

Modify 'Request change to varsity sports in your alumni/donor account' form

TASK00534692

Modify 'Image/Re-Image a Computer (SoM)' form

TASK00502259

Modify SoM Building routing list

TASK00534045

Create 'Inquire about Enrollment Groups' form

TASK00534013

Create OCRO PPM email notification

TASK00530058

Modify 'Request for Matlab Network Institution License' form

TASK00527964

Create University Hall - Check Pick Up Queue Dashboard

N/A

Modify Crowdstrike ET Servers

TASK00430897

Modify Project Classification

TASK00529246

Modify UIT Ordering and Billing categories

TASK00527227

Clear "I am not eligible" error message on UIT Order Guide

INC01923140

Add Customer visible to Close notes for Incidents and Support Requests

TASK00528896

Modify 'Request LBRE Purchasing Services' form

TASK00501922

Create 'FMS Walk-up will call check pickup' release

N/A

Modify 'Add Video Conference Service' form

TASK00528398

Create AWS - Tag updates migration to Production

N/A

Create 'Request Cardinal Print Refund/Credit' form

TASK00440322

Modify 'Request Clark SCi3 Access' form

TASK00532084

Stop Knowledge search from auto-expanding when short description is modified on SRT (Support Request Tasks)

TASK00528893

Create PPM as a Service Release-1 PRD Support Tasks

N/A

Modify 'Add Time & Materials Service' form

TASK00527571

'Guest' is no longer an option in 'Request by' field on tickets

INC01918992

GCP asset not pulling up as option to on GCP form

INC01907296

'Demand Owner' field loads slowly on Demand record

SR01360368

Modify 'UIT CRC Research Lab Support - General Request' form

TASK00518830

Modify 'Change or Cancel Business Agreements Service' form

TASK00523958

Modify 'Obtain Key/Card Access to SoE Building or Office' and 'Obtain Access to SoE Laboratory/Shop and/or Office' forms

TASK00523481

Modify 'Request a Nero Google Cloud Platform (GCP) Project' form

TASK00525010

Modify 'Report Student COVID-19 Isolation' form

TASK00522736