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ServiceNow Project

Online ServiceNow fulfiller training is now available through STARS.

Important Dates

Remedy Countdown - Remedy decommission is planned for mid-2019. More information.

Upcoming go-live dates for distributed campus groups:

  • MCD, OOD Finance Gift Transmittal, Provost Office, VPTL, Faculty Affairs FASA - April 15 2019

Project Support

Questions about the project? We can point you to the right people.

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Training

Online fulfiller training for incident, request, support request, change management, and knowledge modules is available through STARS. View and register for courses

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Production Support

The status of enhancement requests can be tracked through the Production Support Dashboard, which is updated every two weeks.

Project and production release notes are regularly published to show all enhancements and fixes to the system.

If you have feedback or requests related to the system, submit an enhancement request.

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