In April 2024, the ServiceNow platform will be upgraded to the Vancouver version, and with it, extensive visual changes to the fulfiller view. More information coming soon.
ServiceNow is an enterprise system that helps develop and manage consistent processes so the Stanford community receives timely, consistent support and an improved overall service experience. Learn more by reviewing the Training and our ServiceNow Knowledge Articles.
Online fulfiller training for incident, request, support request, change management, and knowledge modules are available through STARS.
Requests ServiceNow support, report a problem or submit your ideas for new features within our Idea portal.
Submit your ideas or suggestions for new features within our Idea portal. You can also vote on other ideas that have been submitted. Ideas will be considered by the ServiceNow Product and Advisory groups for implementation.