1
Enroll in training
Training opportunities are listed below.
Online fulfiller training for incident, request, support request, change management, and knowledge modules are available through STARS.
You can search for the courses by number in STARS:
- ServiceNow Getting Started Training - SNOW-1000
- ServiceNow Incident and Request Management Training - SNOW-3000
- ServiceNow Support Request Management Training - SNOW-3030
- ServiceNow Knowledge Management Training - SNOW-3020
- ServiceNow Online Change Management Training - SNOW-3010
2
Download the materials
Quick start process guides are available below.
3
Explore the tool
These videos provide a look at the ServiceNow interface and Stanford's Services Portal.