After your Shared Email account is activated, you'll need to configure your Webmail or desktop email program to access your shared email.
Outlook is the preferred desktop program. However, Apple Mail and generic IMAP instructions are provided if you prefer to use another desktop program.
Webmail
You can mount your shared mailbox in your list of folders or you can open the shared mailbox in a separate tab or window.
Mount a shared folder:
- Easiest Webmail setup if you have many shared mailboxes because they mount automatically when you log into Webmail.
- You can transfer mail between your personal account and your shared mailbox.
- Sent email is copied to both your personal account and the shared mail Sent folders.
- Drafts are stored in your personal account Drafts folder.
- Send-as defaults to your personal account so you need to manually select the shared mailbox each time you want to send mail using this account.
- You can have only one signature - either for your your personal account or for your shared mailbox, but not both.
- The mailbox rules applied are your local rules, not the shared mailbox rules.
Open another mailbox:
- Opens in a separate tab or window.
- You can select a different theme for your shared mailbox, which can help distinguish which account you are using.
- Sent and Draft folders save to the correct location in the shared mailbox.
- A default signature can be set up for shared email account.
- Does not stay mounted when you close your browser window. You have to open the shared mailbox every time you open the browser.
- Shared mailbox rules sync to the server, not your local rules.
See Set Up Shared Email using Webmail for configuration instructions.
Outlook
If you already have an Exchange account set up in Outlook, you can add a second Exchange account for your shared mailbox
- Shared mailbox rules sync to the server, not your local rules.
- Sent and Draft folders save to the correct location in the shared mailbox.
- A default signature can be set up for shared email account.
See Set Up Shared Email using Outlook for Windows for configuration instructions for Windows.
See Set Up Shared Email using Outlook for Mac for configuration instructions for Mac.
IMAP (for Apple Mail and Thunderbird)
- You need to have a personal Exchange or IMAP account set up for your @stanford.edu email.
- You need to have access to IMAP. To request access, please submit a Help request.
- Requires additional setup for the IMAP shared mailbox.
- Shared mailbox rules are local and do not sync to the server.
- A default signature can be set up for the account.
See Set Up Shared Email Using Apple Mail.
See Set Up Shared Email using IMAP for configuration instructions for other desktop clients, such as Thunderbird.
