How to Set Up Shared Email Using IMAP

If you use a desktop email program, you can configure it to access your shared mailbox using IMAP. Request access to IMAP by submitting a Help request.

Note: If you use Thunderbird you need to subscribe to the shared mailbox.

Generic IMAP configuration settings

Incoming server settings

• Name: shared mailbox name
• Email address: shared_mailbox@stanford.edu
• Incoming server: outlook.office365.com
• User name: your SUNet ID@stanford.edu\shared_mailbox_name
• Password: your SUNet ID password
• Secure Sockets Layer (SSL): Required
• Port: 993

Outgoing server settings

• Outgoing server: smtp.stanford.edu
• Server requires authentication: Yes
• User name: your SUNet ID
• Password: your SUNet ID password
• Secure Sockets Layer (SSL): Required
  Note: For Outlook, specify TLS rather than SSL
• Port: 587

Subscribe to a shared mailbox in Thunderbird

1. Select the mail account from the left column.
2. Right-click your mail account name and then click Subscribe.
3. You will see all the available IMAP folders on the server.  Select the ones that you want to add to your mail client and then click Subscribe.
4. Click OK. The new folders are now available.