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Why is my device reported to be unencrypted when I'm sure it's encrypted?

BigFix might not be checking in, or only partially checking in.

Go to  and then click the link in the Model column to display the Device Details page of the non-compliant device. In the Device Information section, under Encryption Status,  the "Last checked" date might be too far in the past.  The difference between the "Last checked" date and the  "Last Seen on Network" date in the Miscellaneous Information section should be no more than 7 days.

Last modified September 19, 2016