With a variety of services, and support levels ranging from ongoing assistance to one-time help, we offer tailored solutions to meet your needs at rates you can afford.
Find the right service for you by selecting from these options. While we design our services for specific audiences, we can also apply them creatively to fit your situation.
List of services
Day-to-Day Computer Support
We offer day-to-day support of Mac, Windows, Linux, iOS, and Android devices and all associated peripheral hardware and software.
Stanford Specialized IT Support
We offer ongoing computer support designed to save you time and money by providing expert, reliable and Stanford specialized IT support.
Ad Hoc IT Support
Our On-Call Support provides service to individuals and groups who just need one-time IT assistance, such as configuring your new office or workspace or troubleshooting computer issues.
IT Staff Backup Support
When your IT team is short staffed and needs temporary or backup support, our On-Call Support becomes your extended team.
IT Strategy Guidance: Ongoing
As part of our day-to-day Contracted Desktop Support service, we provide ongoing IT Strategy Guidance to help you identify and match the technology goals in your area with appropriate services and solutions.
IT Strategy Guidance: One-Time
We provide one-time or occasional IT Strategy Guidance in a variety of areas, such as how to tackle a project that needs IT assistance, how to approach strategic initiatives with an IT component, and what should be next for IT in your area.
Video Conference Support
Through our Room Support service, we prevent and resolve issues in conference rooms and shared spaces that use audiovisual (AV) equipment, including regular room sweeps to ensure cables and equipment are ready for the next meeting.
Video Conference Training & Guides
Through our Room Support service, we provide documentation on how to use audiovisual (AV) systems in conference rooms, and conduct pre-meeting consultations to ensure you are confident leveraging the technology.
Our Lab Support service is designed to assist with the purchasing, configuration, and maintenance of computers and related devices in lab environments.
Fast Computer Setup
We deploy new and replacement computers 33 percent faster than traditional methods, helping Stanford faculty and staff get operational sooner.
Automate Computer Setup
Our EUX Accelerator tool automates Windows 7 to Windows 10 upgrade for Stanford-owned computers, reducing up to 30 minutes of hands-on time per computer for technicians.
Still Not Sure?
If you don't see what you're looking for, contact us. It's likely one of our services fits your needs or can be tailored to do so, and we encourage you to ask.
No results found.