A Behind-the-Scenes Look at IT Service Management
July 17, 2020The Service Management blog is a new source for updates and articles about the art and science of managing your IT service. Are you preparing to offer a new IT service? Or maybe managing, changing, or retiring an existing service? Or do you just want to learn more about what IT service management is all about? If so, read on.
Drupal 7’s End of Life and What That Means for Stanford Sites
July 7, 2020The Drupal 7 (D7) community recently announced that due to the COVID-19 impact, they are extending the previously scheduled D7 end of life from November 2021 to November 2022. How does this affect our goal to upgrade all D7 Stanford websites to Drupal 8 in the next year or so? Good question!
Slack-in-Place: 5 Ways to Manage Remotely with Slack
May 15, 2020Whether you’re temporarily managing from afar during Shelter-in-Place, regularly managing a remote team or individual, or a remote manager of an on-campus team like me, here are five ways I’ve found Slack to be particularly valuable in closing geographical distance and opening strong communication and collaboration practices.
My Take on the New Slack Experience
May 8, 2020Along with other invited “Slack Champions,” I began test driving the refreshed platform in March to provide feedback to Slack. With that, I’ve had time to explore. Here’s a summary of what I like most and where I think there’s still room for improvement.
New Look and Feel for Stanford Slack
April 10, 2020The Stanford Slack desktop and web app is getting a redesign. You'll see new features plus a reorganization of existing features, all in a tidier, more elegant environment. Changes begin to roll out on April 22.
Six Quick and Easy Tips for Better Collaboration in Slack
April 7, 2020Slack enables us to communicate in more ways than just chat. And its basic features and functionality are pretty simple to learn. To help you get started, we’ve created a video with six quick and easy tips.
Stanford Sites Drupal 8 is Here!
April 7, 2020Stanford Web Services (SWS) proudly introduces Stanford Sites Drupal 8 (D8) — the new upgrade to Stanford’s primary web content management service.
Working Remotely? Here’s a Quick Guide to Slack Best Practices
March 11, 2020With many teams putting in place temporary plans to ramp up social distancing, Stanford Slack is becoming an even busier place. While there’s no one universal right way to use Slack, leverage these best practices to stay engaged, informed, and productive.
UHR Slack Channel Honors Spirit of Former Co-Worker
March 3, 2020The University Human Resources (UHR) team has found a unique way to use Slack to continue the cherished practices of a beloved co-worker after her unexpected death.
Engaging Remote and Distributed Colleagues in Slack
February 20, 2020When it comes to Slack, one thing is true. It doesn’t matter where you’re located physically; everyone “talks” in the same place. This benefits the whole community, but it’s especially important for those of us who are part of Stanford’s ever-growing remote and distributed workforce.