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Reminder: Stanford Zoom is for Stanford-work related activities only. You should not use it for activities that are not related to Stanford work (per Stanford Administrative Guide 6.2.1). Such activity increases Stanford's use and associated costs. Support staff monitor after-hours use and international calling charges.

Announcements

Zoom News

 

Update on Webinar passwords (July 23, 2020): Passwords are no longer required for webinars hosted on Stanford Zoom. However, you have the option to password protect your webinar if you so choose.

Toll-Free Dial-In Numbers Removed: Starting July 9, Stanford will remove toll-free dial-in numbers from the list of available audio options for Zoom participants. This decision is based on the high cost of international toll-free service and the widespread availability of alternative audio options:

  • Use your device or computer audio over your network connection. Persistent quality issues can often be resolved with a wired connection or adjustment of your home router's WiFi settings.
  • Use the local dial-in number or one of the numbers on the linked list of International Numbers included in the invitation.

Meeting Passwords Required Starting June 23: Zoom will soon require all meetings and webinars to be secured with a password, including meetings you may have already scheduled and all personal meeting rooms. Learn more.

Single Sign-on Recommended: Always choose the single sign-on option when you log into Zoom via the app or by navigating to https://stanford.zoom.us. If you’ve set up your account with an alias email address, instead of using the Stanford email address that’s your SUNet ID followed by @stanford.edu email, update your Zoom account for single sign-on by submitting a Help request.

Zoom Temporarily Limits Direct Users Support Requests: Zoom has announced that individual users will be unable to access Zoom support until the end of June. If you need help, including help with an unresolved ticket with Zoom, submit a Help request.

Update Your Software

Check for updates regularly and keep your Zoom software updated. To upgrade Zoom manually, click on your profile picture in the top-right hand corner of your Zoom desktop client and select “Check for Updates.”  

Zoom Releases by Date

Stanford Zoom Security Settings and Features

To further protect the Stanford community from unwanted participants and improve the user experience, University IT will occasionally enable or disable global Zoom security settings or features. 

Feature/Security Setting

Date

What You Need to Know

Removed: Toll-free dial-in numbers removed from audio options

07/09/2020

Starting July 9, Stanford will remove toll-free dial-in numbers from the list of available audio options for Zoom participants. This decision is based on the high cost of international toll-free service and the widespread availability of alternative audio options including:

  • Use your device or computer audio over your network connection. Persistent quality issues can often be resolved with a wired connection or adjustment of your home router's WiFi settings.
  • Use the “Call Me” feature to have Zoom conveniently call your telephone number without requiring password entry.
  • Use the local dial-in number or one of the numbers on the linked list of International Numbers included in the invitation.

 Enabled: Password requirement for all meetings 

06/23/2020

Zoom will require all meetings and webinars to be secured with a password, including meetings you may have already scheduled and all personal meeting rooms. To learn more about how this requirement may impact all Zoom users, including meeting hosts and participants, refer to the UIT news article Zoom Meetings to Require Passwords Starting June 23.

Disabled: "Join before host for Personal Meeting ID (PMI)"

04/16/2020

For meetings using a PMI, participants will remain in individual waiting rooms until the host joins the meeting. When the host joins the meeting, participants will automatically join, too.

This setting will be disabled as a default at the account level. To revert back, log into the Zoom web portal and click "Meetings" on the left menu. Click "Personal Meeting Room" and then click "Edit this Meeting." Under "Meeting Options," deselect "Enable join before host" and click "Save."

Enabled: "Require password for participants joining by phone"

04/16/2020

If your meeting has a password, participants joining by phone must enter a numeric password. For a meeting with an alphanumeric password, a numeric version will be automatically generated. 

Note: This change does not impact previously scheduled meetings.  However, you can modify existing meetings to include a password. If you do this, remember to communicate password changes to your meeting participants.

New Feature: "Meeting Participant Data"

04/08/2020

Meeting hosts can run a usage report to see participant data for their meetings. You’ll be able to see the name of each participant and when they joined and left the meeting, and download this information as a CSV file.

To access this feature, navigate to the Stanford Zoom web portal and click "Reports" on the left menu. To see who attended your meeting and for how long, click the number under "Participants."

Enabled: Recording Disclaimer

03/13/2020

Participants will receive a notification when a recording starts or if they join a session that is already being recorded. The attendee can either consent to stay in the session or leave.

Enabled: Audio notification of a recorded meeting

03/11/2020

Participants will hear an audible notification message each time the recording starts or restarts informing them that the meeting is being recorded.

Get Help Managing Your Settings

If you have questions or need guidance on optimizing these settings: