Update on Webinar passwords (July 23, 2020): Passwords are no longer required for webinars hosted on Stanford Zoom. However, you have the option to password protect your webinar if you so choose.
Toll-Free Dial-In Numbers Removed: Starting July 9, Stanford will remove toll-free dial-in numbers from the list of available audio options for Zoom participants. This decision is based on the high cost of international toll-free service and the widespread availability of alternative audio options:
- Use your device or computer audio over your network connection. Persistent quality issues can often be resolved with a wired connection or adjustment of your home router's WiFi settings.
- Use the local dial-in number or one of the numbers on the linked list of International Numbers included in the invitation.
Meeting Passwords Required Starting June 23: Zoom will soon require all meetings and webinars to be secured with a password, including meetings you may have already scheduled and all personal meeting rooms. Learn more.
Single Sign-on Recommended: Always choose the single sign-on option when you log into Zoom via the app or by navigating to https://stanford.zoom.us. If you’ve set up your account with an alias email address, instead of using the Stanford email address that’s your SUNet ID followed by @stanford.edu email, update your Zoom account for single sign-on by submitting a Help request.
Zoom Temporarily Limits Direct Users Support Requests: Zoom has announced that individual users will be unable to access Zoom support until the end of June. If you need help, including help with an unresolved ticket with Zoom, submit a Help request.