What are service identifiers, and who uses them?
UIT Service teams use service identifiers to provide clients with additional billing details to help them identify the specific service(s) they are receiving.
Below is a list of current service identifiers for each billable UIT service.
| Service Name | Service Identifier 1 | Service Identifier 2 | Service Identifier 3 | Service Identifier 4 | Service Identifier 5 |
|---|---|---|---|---|---|
| Business Agreements | Svc Key 1 | Svc Key 2 | Svc Key 3 | Svc Key 4 | Svc Key 5 |
| Business Agreements - Cardinal Print | Equipment Details/Serial Number | Contract/Install Date | Primary Contact | Primary Email | Service Address |
| Card Services | Ticket No | Cardholder Issued To | System Locator | Building Name | Quad-Building |
| Carrier Service | Circuit Type | Circuit Asset | Carrier Name | Carrier Order No | SID |
| Cloud - AWS | Account Name | Master Acct No | Subaccount No | N/A | N/A |
| Cloud - Azure | Subscription Name | Subscription ID | Directory Name | N/A | N/A |
| Cloud Services - AWS | Service Provider | Master Acct No | Subaccount No | Subaccount Name | Master Acct No - Subaccount No |
| Cloud Services - GCP | Service Provider | Account ID | Project ID | Project Name | Billing ID - Project ID |
| Computing Services (Backup, CTSC Support, DBA, Storage, Virtual Server Hosting, Wasabi) | Server Name | Server Name.DB Name | File Share / Data Store | Device Name | Cloud Storage Account Name |
| CRC - Computer Resource Consulting | Project Name | CRC Team | N/A | N/A | N/A |
| Fiber Circuit | Circuit Type | Carrier Circuit Number | Carrier Name | Circuit Description | Requested Due Date |
| Generic | Svc Key 1 | Svc Key 2 | Svc Key 3 | Svc Key 4 | Svc Key 5 |
| Hosting | Device Name | Rack # | Serial # | Asset Tag | Grid Location |
| Mobile Device | Mobile Carrier | Plan Type | Device Type | Model | IMEI |
| Networking | Svc Key 1 | Svc Key 2 | Svc Key 3 | Svc Key 4 | Proj Name |
| Pagers | N/A | N/A | N/A | N/A | N/A |
| Point-to-Point Circuit | Circuit Type | Carrier Circuit Number | Carrier Name | Circuit Description | Requested Due Date |
| Research Computing | Node Name | Rack # | Client Name | Client SUNet ID | Project Name |
| Research Computing - Carina Storage | SUNet ID | Directory Name | Group ID | N/A | N/A |
| Research Computing - Oak Storage | SUNet ID | Project ID | Space Type | Directory Name | Access Point |
| Residential Network | Quad/Building | Street Address | Svc Key 3 | Svc Key 4 | Svc Key 5 |
| Signal Conduit | Svc Key 1 | Svc Key 2 | Svc Key 3 | Svc Key 4 | Project Name |
| Software Licensing | Software/License Name | N/A | N/A | N/A | N/A |
| SU Hardware Program (SUHP) | Contract Head Count | Contract Date | Alternate Contact | Alternate Email | Department |
| System Administration - Virtual Desktop Infrastructure (VDI) | Technical Contact | VDI Location | N/A | N/A | N/A |
| TCG - Crashplan | CrashPlan Org Name | PHI | Primary Tech Contact | Primary Admin Contact | N/A |
| Tech Training | Course Name | N/A | N/A | N/A | N/A |
| Time & Material | Project Number | Svc Key 2 | Svc Key 3 | Svc Key 4 | Project Name |
| Toll Free | Directory Name | Svc Key 2 | Svc Key 3 | Svc Key 4 | Project Name |
| UPS - Uninterrupted Power Supply | IP Address | Telcom Room | Svc Key 3 | Svc Key 4 | Project Name |
| Video Conference | Svc Key 1 | Svc Key 2 | Svc Key 3 | Svc Key 4 | Project Name |
| Video Conference - Build a Meeting Room (BAMR) | Room Capacity | N/A | N/A | N/A | Project Name |
| Voice | Service Type | Call Name Display | MAC Address | Hospital ID | N/A |
| Voice ELIN | Svc Key 1 | Svc Key 2 | Cluster Assignment | Support Priority | Voice Type |
| Wiring Construction | Request Type | Proj Name | Proj No | N/A | N/A |
