Note: If you use a desk phone that is not a Cisco phone, you cannot transfer calls directly to another voice mailbox.
Follow these steps to transfer a call to another voice mailbox:
- If you use a Cisco desk phone:
- Press the Transfer soft key.
- Press * (star key).
- Dial the 10-digit number you want to reach.
- Press the Transfer soft key.
- If you use a Jabber softphone, see the Quick Guide instructions for the platform you are using: