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Transfer a Call to Another Mailbox

Note: If you use a desk phone that is not a Cisco phone, you cannot transfer calls directly to another voice mailbox.

Follow these steps to transfer a call to another voice mailbox:

  • If you use a Cisco desk phone:
    1. Press the Transfer soft key.
    2. Press * (star key).
    3. Dial the 10-digit number you want to reach.
    4. Press the Transfer soft key.
  • If you use a Jabber softphone, see the Quick Guide instructions for the platform you are using:
Last modified October 9, 2018