If you use a desk phone
Look at your telephone’s message waiting light. If the light is on, you have new messages. If the light is not on, you do not have any new messages.
Note: The light turns off automatically after you listen to your new messages. If it persists after you check your voicemail, take one of these steps:
- If you work at Stanford University, submit a Help request or call the Service Desk at 5-HELP (5-4357) or 650-725-4357.
- If you work at Stanford Children’s Health, submit a Help request or call the Service Desk at 5-HELP (5-4357) or 650-725-4357.
- If you work at Stanford Health Care, submit a request for SHC IT Services or call the Service Desk at 4-HELP (4-4357) or 650-724-4357.
If you use a softphone
If you receive a voicemail message on your softphone, it will appear as a number on the More icon 
or the Voice Messages icon 
on the left side of the softphone hub. Click the icon to see your message.
