Skip to content Skip to site navigation

Check for New Voicemail Messages

If you use a desk phone

Most telephones with a voice mailbox indicate that you have a message waiting with either a stutter dial tone or a light. To check for new voicemail messages, take one of these steps:

  • Lift the handset on your telephone. If you hear a stutter dial tone (i.e., beep-beep-beep), you have new messages. If you hear a normal dial tone, you do not have any new messages. You may place and receive calls even when you hear a stutter dial tone.
  • Look at your telephone’s message waiting light. If the light is on, you have new messages. If the light is not on, you do not have any new messages.

Note: The stutter dial tone or light turn off automatically after you listen to your new messages. If they persist after you check your voicemail, take one of these steps:

If you use a softphone

If you receive a voicemail message on your Jabber softphone, it will appear as a number on the More icon Image of More icon or the Voice Messages icon Image of Voicemail iconon the left side of the Jabber hub. Click the icon to see your message.

Last modified September 16, 2022