Why do some third-party web sites not work without a Stanford email address?

Many third-party services assume that everyone with a SUNetID has a Stanford email address. That is not always true; many sponsored SUNetIDs do not come with Stanford email service, and some SUNetIDs keep their email address private.

If you have a Stanford email address, you can fix the problem by changing the visibility level of your email address. If you do not have a Stanford email address, you can fix the problem by providing a third-party email address. The steps to fix either problem are the same.

1. Log into StanfordYou.
2. Click Maintain your directory ad AlertSU emergency contact information.
3. In the SU Contact Info section, click change.
4. In the Email address section, there are two settings to check:
   • Either select a Stanford email address or enter a third-party email address.
   • Set your Email visibility to either 'Public' or 'Stanford'.
5. Save your changes. Changes can take up to an hour to propagate.

Once your email address has been entered, the change will propagate the Stanford Directory service (LDAP).  The next time you log in to a third-party web site using Stanford credentials, your email address will be provided to the third-party. 

For additional help, review the How do I fix it? steps complete with screenshots.